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Car Buyer Favors Saturn Treatment over "Unresponsive" and "Inattentive" Response from Toyota (Visit this link)
Reader "Capitol Hill" posed the following question to Warren Brown, the Washington Post Cars columnist: I've owned three Saturns. However, now that my L300 has died, I have decided to buy a Prius. I love the car and am happy to buy one. However, after my experience with Saturn, I was struck by how unresponsive and inattentive the Toyota dealer was. I had a similar experience 17 years ago, which is what drove me to Saturn. The only reason I stuck with Toyota this time is I really wanted the Prius. Not sure I would do it again when I buy my next car. Is this a common experience? Warren's response: Yes, unfortunately, it is.
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