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Old 10-09-2008, 11:08 PM   #1
lpchick316
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2004 ION-3 Quad Coupe
Default 2004 ION radio "LOCK" problem

Hey everyone! Im having a problem unlocking my car's stereo system. Its 2004 ION and im finding a lot of information for 2003 and under but nothing that is working for my car.

I had a problem inputting the code to get my stereo to start working then the words "LOCK" came up, so I kept my stereo powered up for just over an hour and its asking me to input another code. How do I get the code? Is it the same code the dealer gave me to get my stereo working in the first place or is it a different code? I am holding the 2&3 buttons down and the 1&4 buttons down and nothing comes up for me to call a number and get yet another code. This apparently works for other models.

If anyone has any suggestions on what Im doing wrong or how to fix this problem it would be greatly appreciated! By the way, the dealer forgot to give me the owners manual so I dont know what the usual unlock procedures are and the GM dealership wont help me at all because they arent an authorized dealer??? Im thinking they just dont want to help me.. ( i dont have a saturn dealership where I live ) Thank you!
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Old 10-10-2008, 02:05 AM   #2
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Default Re: 2004 ION radio "LOCK" problem

GM delerships won't touch saturn and saab, and probably others, too, because of the things that make german based cars different from their american cousins (saabs and all saturns L series and newer are german based or german imported cars) and the ones that aren't(s and vues) are unique.
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trifecta dealer for the U.P. and WI. There is no two door ion. Proudly driving one of the last saturns produced before gm killed the brand.
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Old 10-10-2008, 05:08 AM   #3
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2007 ION-2 Sedan
Default Re: 2004 ION radio "LOCK" problem

GM dealers have access to all of the GM technical documentation. Unlocking a radio is pretty trivial task for them to do, so I don't know why they would refuse to help you. Especially if they're going to charge you something like $50 to do it.

The only reason why a GM dealer should refuse you service is for work under the factory warranty as only Saturn is authorized in that case.

Sorry that I don't have much advice for you - just wanted to comment re: the dealer bit.

I assumed you did a search of the forums. You can also try the friendly folks over at: http://ionforums.net/index.php

Good luck!
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Old 10-10-2008, 08:34 AM   #4
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Post Re: 2004 ION radio "LOCK" problem

My response to this thread is going to be rather simple, and not helpful....

i am not about to post on the internet how to unlock the radio on an Ion for the simple reason of I don't want the information used to aid people stealing the radios.

my advice would be to GO to your dealer and have them do it, or provide you the proper instructions to do it. if they won't, go to another dealer, and if that doesn't work, call saturn customer service and tell them about the dealers then ask if you can get the instructions through them.
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Old 10-10-2008, 10:10 AM   #5
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Default Re: 2004 ION radio "LOCK" problem

Quote:
Originally Posted by bc3tech View Post
My response to this thread is going to be rather simple, and not helpful....

i am not about to post on the internet how to unlock the radio on an Ion for the simple reason of I don't want the information used to aid people stealing the radios.
why can't you PM the instructions to them, no info gets out into the public as long as they agree not to release it.

OP, you say you don't have a dealership by you, have you tried calling the closest one?
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Old 10-10-2008, 12:39 PM   #6
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2007 ION-3 Sedan
Default Re: 2004 ION radio "LOCK" problem

My guess that he does not want to send instructions to him is that he does not know if he is the good guy or bad guy. He has outlined correct procedure, go to the dealer, it is a security issue.
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Old 10-10-2008, 07:41 PM   #7
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Default Re: 2004 ION radio "LOCK" problem

Thanks for the responses guys ( btw im a girl ) anywho's absolutely no one in my area will touch my car and I have called numerous saturn dealers and they wont help me either. the closest dealer I have to me is a three day drive away. Im kinda thinking this world is just becoming lazy. The only dealership I have in town that will even talk to me about it is a GM dealer. I thought it was worth a shot anyway! Thanks.
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Old 10-10-2008, 09:47 PM   #8
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Default Re: 2004 ION radio "LOCK" problem

Where do you live that there's no saturn dealership within a three day drive? You can ask the GM dealership for help, in your situation they should be able to get authorization to help you. If not, call saturn customer service and ask them for help.
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Old 10-11-2008, 12:03 AM   #9
lpchick316
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Default Re: 2004 ION radio "LOCK" problem

I live in the Yukon in Canada. Yep all the way up near Alaska. The closest one is in Edmonton Alberta, and thats a 26 hr drive away. I went to the GM dealership here but im thinking because they have never dealt with a saturn before they dont know what to do, and they refuse to help me. The car dealership I bought my car from doesnt seem to understand they keep telling me to read the manual which the lovely salesman forgot to give to me.. Ill call a saturn dealership in California or something, maybe they will help me... Thanks.
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