Detroit Free Press: Penske to Close Saturn Deal Wednesday, Jill Lajdziak Said to be Retiring from GM

Tim Higgins from the Detroit Free Press: Detroit businessman and booster Roger Penske is on track to close a deal to buy General Motors' Saturn division on Wednesday, the Free Press learned today. The official announcement could come Thursday. Several signs point to a final deal soon: Jill Lajdziak, Saturn's general manager, has asked for an early retirement package from GM, an indication that she is leaving, a person familiar with her decision said. Saturn dealers have been asked to sign new franchise agreements with Penske. Joe Serra, who owns two Saturn dealerships, believes everything is on track. "It looks like they are probably on the two-yard line," Serra said.

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Saturn Ties Honda, Tops Toyota, Nissan, and Mazda in 2008 J.D. Power Customer Service Index

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Overall customer satisfaction with dealer service improves considerably in 2008 – with more than two-thirds of the 37 ranked brands demonstrating gains – according to the J.D. Power and Associates 2008 Customer Service Index, or CSI, study released today. The study, now in its 28th year, measures satisfaction among vehicle owners who visit the dealer service department for maintenance or repair work during the first three years of ownership, which typically represent the majority of the vehicle warranty period.