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Old 03-15-2007, 04:15 PM   #1
chirodr2
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Default How Long Does It Take?

On February 1 I ordered from an upper East Tennessee dealer a cream white (with tan leather) Outlook XR AWD with all of the options except the rear DVD player. He told me that the order had been entered by the regional Saturn wrap and was given a priority one. As of today, after much prodding my dealer tells me that the order is status code 3000 which means that it has just been accepted by production control. I was told at the time of my purchase that delivery should be within 4-6 weeks.

Consequently I am wondering how long it has taken others to receive their special orders and if anyone has ordered a similar car near the same date of my order.

Thanks

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Old 03-15-2007, 08:22 PM   #2
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Default Re: How Long Does It Take?

I ordered an Outlook FWD XR on January 22nd in Charlotte, NC and I'm still waiting with no word from the dealer as to when. They told me 12 weeks initially and I thought they were exaggerating but I guess maybe not.

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Old 03-15-2007, 08:31 PM   #3
4time saturn fa
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2007 Outlook XR
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Default Re: How Long Does It Take?

mine was also a special order....i believe it took about 4-6 weeks.....they were telling me over a month....but i think it took me just over a month!

...
Andrew!

2007XR outlook--FULLY loaded
2003 vue 3.0L

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Old 03-15-2007, 10:15 PM   #4
MrBiz
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Default Re: How Long Does It Take?

I ordered an XR AWD on 12/12/06 and took delivery on 2/7/07.

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Biz
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2007 Saturn Outlook XR AWD
2004 Saturn ION 2
1996 Saturn SL 2
1992 Saturn SL 2

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Old 03-16-2007, 09:27 AM   #5
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Default Re: How Long Does It Take?

I ordered a Diamond White XR AWD on January 14th. At the time of the order the dealer estimated 4 to 6 weeks, but honestly told me that I was their first Outlook order and they had no experience with how long it would actually take.
They called me two weeks ago and told me that the vehicle had been shipped and it would arrive at the dealership in one to two weeks. It's been almost nine weeks now and I'm still waiting...

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Old 03-16-2007, 10:05 AM   #6
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Default Re: How Long Does It Take?

We ordered our Gold Mist Outlook XR AWD in the middle of January, we just took delivery of it March 14th. The dealer told us 8 weeks when we ordered it and it was actually 9 weeks. Well worth the wait. We are very pleased so far. didn't really want to expose our new car to Minnesota winter weather any to soon. Will wait until next year to test the AWD as winter is over here we hope.

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Old 03-16-2007, 10:21 AM   #7
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Default Re: How Long Does It Take?

Charcoal XE w/towing. Ordered Jan 26. Ready for pickup March 7. Picked up March 10. (Dealership less than 10 miles from Plant)

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Old 03-16-2007, 02:44 PM   #8
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Default Re: How Long Does It Take?

My Outlook XR FWD - Silver Pearl, Black leather with everything except DVD was ordered on January 17 and arrived in Dayton, Ohio on March 9th.

I hope you don't mind me venting, but I need the therapy....It is now March 16th and I still don't have the vehicle. I've seen it and touched it but I can't take it off the lot. The fault is not Saturn's. It's a company vehicle for me that is ordered by our fleet leasing company, LeasePlan. I've called LeasePlan daily and the dealer has bugged them as well. They just need to process payment and paperwork and get it to the dealer.

We've done it before and it's been a breeze but I don't know what's the problem. They say that this is their busy season and they have over 800 vehicles to process. I told them that my business has busy seasons too, but I make plans to deal with it so that the customer's don't suffer.

Anyway, thanks for allowing me to vent. Maybe I'll take a bucket of soap and water to the dealer this weekend and wash it to make me feel better.

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Old 03-16-2007, 06:51 PM   #9
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Default Re: How Long Does It Take?

I ordered an Outlook XR AWD with Convenience Pkg, Enhanced Conv Pkg, Premium Trim Pkg and Trailering Pkg on December 30th and picked it up on February 6th. When I ordered it I was told to expect 8-10 weeks and figured it would take that long, but luckily it didn't.

...
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Midnight Blue

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Old 03-16-2007, 07:56 PM   #10
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Default Re: How Long Does It Take?

Quote:
Originally Posted by GoldenGopher View Post
We ordered our Gold Mist Outlook XR AWD in the middle of January, we just took delivery of it March 14th. The dealer told us 8 weeks when we ordered it and it was actually 9 weeks. Well worth the wait. We are very pleased so far. didn't really want to expose our new car to Minnesota winter weather any to soon. Will wait until next year to test the AWD as winter is over here we hope.
You're from Plymouth, Minnesota, eh? We lived in Maple Grove until 18 months ago. Now we're in PA.

...
2007 Saturn Outlook XR AWD, loaded, including HIDs and heated leather
2008 Acura RDX-Tech, loaded, including HIDs and heated leather
2002 Nissan Altiima V6, loaded, including HIDs and heated leather

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Old 03-16-2007, 08:16 PM   #11
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Default Re: How Long Does It Take?

Hey, I'm from Dallas, but my car is covered with Minnesota dirt! At least until I get it detailed in the morning.

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Biz
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2007 Saturn Outlook XR AWD
2004 Saturn ION 2
1996 Saturn SL 2
1992 Saturn SL 2

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Old 03-22-2007, 03:46 PM   #12
chirodr2
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Default Re: How Long Does It Take?

Thanks all. Still waiting. Was told 2/17 that the order has been "sequenced for production". This makes going on week 7 since the order.

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Old 03-22-2007, 04:20 PM   #13
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Default Re: How Long Does It Take?

Ordered our Outlook XR FWD Cream White w/ leather on Jan. 24, 2007 and it arrived on March 9, 2007 exactly 6 weeks and 1 day after ordering. It is so worth the wait. We Love It!!!!!!!!!!!!!!

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Old 03-23-2007, 05:02 PM   #14
amyers
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Default Re: How Long Does It Take?

usually 6 -8 weeks as long as there are no equipment restraints. The dealership has absolutely no control over how long it takes. (unless, they screw up and don't place the order)

some choose to set expectations that are too high (i.e. overpromise)

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Old 03-28-2007, 09:22 PM   #15
chirodr2
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Default Re: How Long Does It Take?

Well I'm in to week 8 and still no Outlook. My dealer told me Monday that they could not find the production status and would contact the Saturn rep. As of today(Wednesday) no return phone call or info. If this is typical of Saturn I'm not sure I still want one.

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Old 03-28-2007, 09:29 PM   #16
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Default Re: How Long Does It Take?

This is definitely not typical of Saturn. I am sorry for your problems.


Lynn

...
2007 Outlook XR AWD
Midnight Blue

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Old 03-28-2007, 09:37 PM   #17
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Default Re: How Long Does It Take?

chirodr2...check your private message folder on this forum.

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Old 03-29-2007, 10:26 PM   #18
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Default Re: How Long Does It Take?

Quote:
Originally Posted by chirodr2 View Post
Well I'm in to week 8 and still no Outlook. My dealer told me ... no return phone call or info. If this is typical of Saturn I'm not sure I still want one.
Keep the faith! It is Well Worth the Wait to get exactly the Outlook you want, with no dealer last-minute bogus add-ons. Besides, when yours does come, it will have been made perfect without the recalls/bulletins that applied to some of the earlier-production vehicles. What options are you getting? What ext/int colors? Take the remaining days as an opportunity to ask other saturnfans any questions you may have about the Outlook (this group as a whole knows a LOT more about the Saturn Outlook than most dealers, the 800 line, or especially the "online chat assistants" on the saturn.com website!)

Mine in Ocean Mist took longer than average, almost 9 weeks (61 days), with about 3 of those "in transit," but I was prepared to have it take up to 12. Now that it is here, I've put more "just for fun" miles on it in 3 days than I'd driven in any other car for many years.

Your dealer should be able to tell you your VIN. If so, you can go ahead and check for sure whether it's clear of known issues, so you can be sure when it arrives that those are not a concern, or that they get taken care of before you take delivery. See http://www.saturnfans.com/forums/sho...0&postcount=14

Have Patience. Your new Outlook is WORTH THE WAIT!

...
2007 Outlook XR FWD
Ocean Mist / Grey Int
Enhanced Convenience Pkg / HID

Over 5,000 miles already! Awesome ride. Love it!

Gorgeous! Gutsy! Glorious!

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Old 03-30-2007, 10:39 PM   #19
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Default Re: How Long Does It Take?

Quote:
Originally Posted by BrightOutlook View Post
Mine in Ocean Mist took longer than average, almost 9 weeks (61 days), with about 3 of those "in transit," but I was prepared to have it take up to 12. Now that it is here, I've put more "just for fun" miles on it in 3 days than I'd driven in any other car for many years.
Not to hijack the thread, but would you mind posting some pictures of your Ocean Mist? That's the one color we haven't seen yet in person, and was our first choice of color (though it may be bumped off by Cocoa...) I think some of the early publicity photos were done in Ocean Mist, but some real world shots would be nice too.

Thanks!

Oh, and back on topic I guess: As to the original poster's experience- no that's not typical of Saturn. I think some of it can be chalked up to it being a brand new model. The Outlook will be our third Saturn, and the only reason we're not in a Saturn now is because we outgrew the previous two (SL2, LW2) and they didn't have anything big enough till now. Nothing but good things to say about the "Saturn Experience".

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Old 03-31-2007, 12:13 PM   #20
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Default Re: How Long Does It Take?

I posted above on 3/15/07:
I ordered an Outlook FWD XR on January 22nd in Charlotte, NC and I'm still waiting with no word from the dealer as to when. They told me 12 weeks initially and I thought they were exaggerating but I guess maybe not.

3/31/07 the status is unchanged.
68 days and not a peep from the dealer on the status. I could call them but I'm testing to see if they really do try to delight the customers more than other dealers. I'm unable to detect any discernible difference, Saturn seems to be the same as the other domestic car dealers. Disappointing.

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