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Old 12-06-2006, 04:41 PM   #1
mkaresh
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Default Saturn Outlook reliability--want info ASAP?

The Outlook is an all-new vehicle with a new transmission, so I'm probably not alone in wondering how reliable it will be in its first year.

My reliability research is designed to provide quick results. I'll start collecting data when half a dozen are signed up, and start issuing results the quarter I have at least 72 months of data on 18 vehicles. This could happen as early as late February, though late May is more likely. It all depends on how many Outlook (and Acadia) owners participate.

For more information: http://www.truedelta.com/reliability.php

For the first set of results: http://www.truedelta.com/results0906.php

I'd like to have the Outlook on this page before March.

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Old 01-12-2007, 02:07 PM   #2
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Default Re: Saturn Outlook reliability--want info ASAP?

Jumped the gun when I first posted this thread. But the Outlook has been at dealers for a few weeks at this point.

Those who have one, please consider participating in my research. I'd really like to get a sense of the Outlook's reliability as soon as possible.

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Old 01-22-2007, 11:23 PM   #3
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Default Re: Saturn Outlook reliability--want info ASAP?

Four signed up so far. A few more and I'll start collecting data.

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Old 01-24-2007, 08:30 AM   #4
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Default Re: Saturn Outlook reliability--want info ASAP?

Quote:
Originally Posted by mkaresh View Post
Four signed up so far. A few more and I'll start collecting data.
Michael,
I signed up today at your website.

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Old 02-02-2007, 10:11 PM   #5
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Default Re: Saturn Outlook reliability--want info ASAP?

Thanks.

I'd really like to start collecting data on these this month. Need a few more signed up first, though.

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Old 02-03-2007, 08:54 AM   #6
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Default Re: Saturn Outlook reliability--want info ASAP?

MKaresh,
I've got an Outlook XR on order.
I'd be glad to join your survey group.
Would you like me to sign up now or wait until the car arrives?

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Old 02-03-2007, 04:21 PM   #7
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Default Re: Saturn Outlook reliability--want info ASAP?

You're certainly welcome to sign up now, as you're less likely to forget that way and data from the very first month will be sure to be included.

Whether you should sign up with your current vehicle or the Outlook depends on how long you expect the wait to me. I don't want to clutter your inbox with emails for the survey for months before you're able to respond.

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Old 02-17-2007, 02:52 PM   #8
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Default Re: Saturn Outlook reliability--want info ASAP?

I've started collecting data. But I'll need more participants before I can start providing results. For example, 48 Auras are now signed up. The same level of participation for the Outlook would guarantee decent results.

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Old 02-17-2007, 02:56 PM   #9
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Default Re: Saturn Outlook reliability--want info ASAP?

Quote:
Originally Posted by mkaresh View Post
I've started collecting data. But I'll need more participants before I can start providing results. For example, 48 Auras are now signed up. The same level of participation for the Outlook would guarantee decent results.
i will definitely sign up as soon as i get mine. i now have your website bookmarked.

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Old 02-23-2007, 04:49 PM   #10
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Default Re: Saturn Outlook reliability--want info ASAP?

Thanks.

11 now signed up, a good start. Also 4 Acadias. I haven't yet decided whether to combine the two to get a larger sample. It'll depend on whether the problems people report involve shared parts.

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Old 03-04-2007, 01:06 PM   #11
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Default Re: Saturn Outlook reliability--want info ASAP?

An Acadia forum has started helping out, so the count is now up to 12 Acadias and 17 Outlooks. I'm very hopeful about being able to provide initial results in May. It'll come down to the number of responses and whether the data suggests I can combine the two (whether the parts that fail are common or not).

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Old 03-14-2007, 09:52 AM   #12
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Default Re: Saturn Outlook reliability--want info ASAP?

Up to 16 Acadias and 20 Outlooks.

To be included in this month's data collection, a car needs to be enrolled by 1PM EST today. An extra car or two could end up deciding whether results are released to the public in May, or just viewable by panel members.

So if you have an Outlook, please consider enrolling it if you haven't already.

Vehicle reliability research

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Old 03-20-2007, 12:01 PM   #13
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Default Re: Saturn Outlook reliability--want info ASAP?

I'm going to do a special late data collection this month just for the Outlook and Acadia, because more keep joining and every extra month of data will really help at this point. I'll probably do this on Thursday, to give people a couple more days to sign up and still be included this month.

Current counts:
Acadia: 21
Outlook: 24

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Old 04-02-2007, 10:33 AM   #14
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Default Re: Saturn Outlook reliability--want info ASAP?

Those emails went out late last week.

The April survey, covering March, will go out tomorrow or Wednesday. This will close out the first quarter of 2007, so all Outlook owners who are signed up should be responding. Within a couple weeks I should have an early read on Lambda reliability, with official results in mid-May.

The more responses there are, the better these results will be.

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Old 04-11-2007, 09:31 AM   #15
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Default Re: Saturn Outlook reliability--want info ASAP?

I haven't been getting enough responses to provide results in mid-May, I suspect because many who are signed up did not yet have their Outlook in March.

So unless there are an unusually large number of responses in the next few weeks, the initial results will be in mid-August. Hopefully we'll have far more participants by then as well.

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Old 05-03-2007, 09:06 AM   #16
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Default Re: Saturn Outlook reliability--want info ASAP?

Current counts:

Acadia: 36

Outlook: 31

Data collection for the first quarter has ended, and I won't be posting results in May for the Outlook. August is a near certainty, though. The higher the participation, the more accurate the August results will be.

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Old 06-03-2007, 11:09 AM   #17
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Default Re: Saturn Outlook reliability--want info ASAP?

I posted some preliminary reliability results in a separate thread a week or so ago.

More solid results will be provided in August. The more owners that participate, the more solid these results will be.

Current counts:
Acadia: 48
Outlook: 42

Everyone who has already been helping out, thanks. If you aren't already signed up, I hope you'll consider it. Very little time is required, and the result will be much better reliability information than is available elsewhere.

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Old 07-03-2007, 10:42 AM   #18
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Default Re: Saturn Outlook reliability--want info ASAP?

I'm about to start the last month of data collection before posting the August results. Up to 53 Outlooks and 51 Acadias, but more would certainly help.

For the details and to sign up to help out:

Vehicle reliability research

Those of you who are already signed up, thanks. Just please remember to respond to the survey this month, because otherwise your Outlook can't be included in the analysis.

...
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Old 07-24-2007, 07:34 AM   #19
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Default Re: Saturn Outlook reliability--want info ASAP?

Now about 58 each for the Acadia and Outlook. Over 70 owners have responded so far, so the August result will be a solid one. That said, a larger sample is always better, so more participants would certainly help.

...
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More useful reliability information -- first info on Aura and Outlook
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Old 09-18-2007, 10:48 AM   #20
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Default Re: Saturn Outlook reliability--want info ASAP?

Next update in November. This result could indicate how quickly GM has been acting to fix initial problems.

Current counts:

Buick Enclave: 41 (all 2008s)
GMC Acadia: 66 2007s and 9 2008s
Saturn Outlook: 61 2007s and 3 2008s

Considering how much stronger Acadia sales have been, excellent participation by Outlook owners. But more would still be very helpful. The more participants there are, the more precise the results will be, and the more detail I can provide about specific problems.

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