GM Hopes to Retain Saturn Customers, but 69% of SaturnFans.com Members Surveyed Say t

[Charlie]

A new feeditems entry has been added:

GM Hopes to Retain Saturn Customers, but 69% of SaturnFans.com Members Surveyed Say they Won’t Purchase a GM Vehicle

Eric Mayne from WardsAuto.com: GM is entering the free-agent market. The auto maker will reach out next week to some 1.6 million customers affected by the wind-down of its storied Pontiac brand. Susan Docherty, vice president-U.S. sales, calls these consumers "free agents" and says GM will attempt to steer them to Buick-GMC or Chevrolet dealerships by offering free oil changes. GM also will distribute information about Buick, GMC and Chevrolet product portfolios as it tries to keep these customers "in the family," Docherty says, adding a similar campaign is being planned to woo Saturn-brand customers.

[Jaseball]

I may purchase a GM vehicle, but I doubt it will be a new one. Most likely a used Saturn or some other brand. Really have no interest in any new GM car.

[Robor007]

After GM ignored the Astra then killed Saturn I would need a significant incentive to purchase another GM product.

[Citation84]

ROTFLMAO : Now GM is interested in retaining the Saturn customer base ?

GM: heads still in a dark dank fetid place......

[Saturn#5]

WOW so typical of GM. Piss off your customer base and then want to retain them....want to retain Saturn owners??? Turn around and keep the brand alive...look at the sales numbers...really look GM...you will find that they are no worse than other brands that you sell! In fact if you factor in customer satifaction...Saturn is the smart choice to keep!

GM, you will see that you will lose more of Saturn owners as the years pass and Saturn parts are fewer and harder to find...

Keep pissing off your customers...that is a GREAT way to reinvent your company!

[ptrentacosta]

GM will probably send a letter to Saturn customers saying that if you want GM to honor your warranty you'll have to sign an agreement that your next vehicle will be a GM vehicle.

[SaTech]

Let good old Fritz know how you feel. Go to GM.COM and you can leave comments for Mr. Henderson.

[adventureoflink]

To keep a present Saturn with all the current G.M. fudge ups (eg: not doing **** about the warranties, denying claims, etc)? PUH-LEEEZE. G.M. killed off such a good concept.

If I do get another G.M. vehicle it'll be used. even though it'll have all the garbage associated with G.M, they're not making a dime off that vehicle anymore.

other than that I'm a ford guy.

[Tiger]

I find this interesting. It was when Saturn became more like GM that I became less interested in Saturn. At that point it became anti-Saturn. If they focus on affordable, reliable, easy to service economy cars, with great dealership service, I would be interested. You know, something like Saturn used to be.

[MMarlin]

Originally Posted by ptrentacosta

GM will probably send a letter to Saturn customers saying that if you want GM to honor your warranty you'll have to sign an agreement that your next vehicle will be a GM vehicle.

ROFLMAO!

Actually they can KMA! (oops hope I didn't offend anybody on here)

Okay ONLY would I buy another Saturn no other GM product EVER!

[02OrangeSC2]

I am one of the 10% that will buy another GM vehicle. I'm working on getting a 09 AURA as we speak.

[76oldsguy]

I love my Oldsmobiles and GM killed it off. I love my Saturn and geuss what, GM is killing it off. I will not buy another GM. They have killed off some of there best money makers and pissed off too many GM fans. I think that GM need to rethink where they are going. As I see it, It is going down the drain.

[saturnd00d]

GM makes me laugh. You know, my entire family was GM loyal and we bought nothing but GM. In fact, I ignored all the bad rap that everyone around me (like friends) were saying about GM, and tried to change people's perceptions whenever I could.

Saturn was my favorite brand, and Pontiac was my second favorite, and with those two gone, I am upset enough to not consider another GM ever.

Well in a couple years, I'll probably be in the market for a used car (not going to buy new till I have to buy a replacement for my vue). The only thing from GM I'd consider even used, would be a G8 or Astra only because I am fixated on the both of them.

If not for those two cars, I'll be going import, or Ford.

Sorry GM, you won't see my hard-earned dollars anymore, your too dumb to know what to do with it. You mis-manage everything under the sun, why would anyone trust you anymore? Sales and incentives won't do much to help you anymore. So I guess this is good-bye and good riddance.

[MiSaturn]

Gee, I would hope they would have liked to retain 100% of Saturn owners.

[eRic 02sc2]

I would buy a new Pontiac... oh wait.

[GR898SL2]

I owned two Oldsmobiles and that division's gone.

Saturn gave me nearly ten years of a fuel efficient and economical car and that's gone.

Pontiac was one of my favorite brands and that's history too.

At least Ford and Nissan are alive and kicking.

If GM offers something I like as well as suiting my needs, I'll consider it. I'm not brand loyal. I don't think you can afford to be with the car market as splintered as it is today.

[Starduster_Sat]

OK, if they are offering service discounts on our two SL2's, fine. But understand why I will stay FAR FAR AWAY from the sales floor. They haven't EARNED my trust and loyalty.

Can you blame me?

[mike08vue]

The only GM division that even remotely interests me is Cadillac--and only the CTS and new SRX are of any interest to me. The major problem here is: as a new purchase, they are pretty much not an option--maby used or certified pre-owned, but not new! Both are close to $50,000 when optioned as I would want them.

[The Math God]

Unless they are virtually giving them away, I don't think a GM will be in my garage where my 2 Vues are, or in my driveway, where my kids 2 Saturns are.

[Zero_DgZ]

The reasoning is pretty simple. What's GM got that I, personally, care about? Not much.

Kappa roadster? Gone. Astra hatchback? Gone. Cavalier? Gone. Same story with everything coming from GM I was mildly interested in.

Who's got the beans now? Mazda. Nissan. Subaru. Mitsubishi.