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Old 09-19-2008, 08:01 PM   #1
spriteman
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2008 VUE 3.6L
Default new Vue recall

this was posted in the Vue General Forum, but thought I would add it here also. leaky power steering hose causing minor fires in very limited cases on Vue 6 cylinder vehicles

http://www.reuters.com/article/domes...37927320080919

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Old 09-20-2008, 11:52 PM   #2
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Default Re: new Vue recall

my wife was freaked out about this and actually didnt want to drive it. we have the XE 3.5L . well the recall is for 43,000 but only 4 vue's had the fire.

i'll be waiting for my letter.

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Old 09-22-2008, 07:34 AM   #3
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Default Re: new Vue recall

Quote:
Originally Posted by spriteman View Post
this was posted in the Vue General Forum, but thought I would add it here also. leaky power steering hose causing minor fires in very limited cases on Vue 6 cylinder vehicles]
"minor fires" ?

is that like "minor spill of toxic chemicals"? or being "a little bit pregnant"?

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Old 09-22-2008, 05:50 PM   #4
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Default Re: new Vue recall

I am one of the owners for a new 08 vue xr that had a fire. At the time it had about 2000 miles on it... I was driving to work and as I pulled into the parking lot the engine started smokeing. It was night. I opened the hood and notice the whole back wall of the engine compartment was smoldering. Called 911 and they sprayed water on it. Called saturn road side assistance and they towed it to the dealer. Dealer fixed problem in 15 minutes" oh the power fluid hose is leaking on the exhaust" like it was no big deal. They had to order special fire wall covering part. Wanted a new car but dealer didn't seem to think it was a big issue... made a big stink with GM about it. THen ran out of energy and still have the 08 XR which by the way the best gas milage I got was 19MPG on a highway trip otherwise always around 16 to 17.

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Old 09-22-2008, 09:57 PM   #5
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Default Re: new Vue recall

Quote:
Originally Posted by saturnvuexr08su View Post
the best gas milage I got was 19MPG on a highway trip otherwise always around 16 to 17.
Isn't the EPA-estimated mpg 16/23? Although you haven't gotten to the 23 mpg (hwy) yet you're probably still braking in the engine...I think I noticed on another post you had that you are around 5,000 miles now. I am also and my mileage is getting better...some people have suggested that even at 9,000 miles you may still be breaking in the car.

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Old 09-23-2008, 11:16 AM   #6
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Default Re: new Vue recall

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Originally Posted by saturnvuexr08su View Post
I am one of the owners for a new 08 vue xr that had a fire. At the time it had about 2000 miles on it... I was driving to work and as I pulled into the parking lot the engine started smokeing. It was night. I opened the hood and notice the whole back wall of the engine compartment was smoldering. Called 911 and they sprayed water on it. Called saturn road side assistance and they towed it to the dealer. Dealer fixed problem in 15 minutes" oh the power fluid hose is leaking on the exhaust" like it was no big deal. They had to order special fire wall covering part. Wanted a new car but dealer didn't seem to think it was a big issue... made a big stink with GM about it. THen ran out of energy and still have the 08 XR which by the way the best gas milage I got was 19MPG on a highway trip otherwise always around 16 to 17.
GM should have treated you better than that. I wonder if the "thermal event" compromised the electrical wiring, etc.? You may experience "mystery" problems in the future as a result of this ... they should at least extend your basic warranty beyond 3 years / 36k miles to cover you if that becomes the situation.

Too bad you didn't have a cell phone video of the smoldering, before & after the fire department, I'll bet that would have forced their hand to respond to you differently, or at least it would have made for an interesting utube video.

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Old 09-23-2008, 01:06 PM   #7
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Default Re: new Vue recall

I am not trying to downplay the seriousness of this but you did not have a fire. Power steering fluid from the hose dripped or sprayed onto the exhaust manifold where it vaporized and caused smoke. No different than overheating a pan of oil on your stove, it smoked but you took it off the stove or turned down the heat before a fire started. The issue is that the possibility exists that a fire could start from thr fluid leaking. Unless there was a fire no damage would be done to any electrical components. I imagine the fiber liner that covers the fire wall became saturated with ps fluid so that had to be replaced but I cannot see how any permanent or long term damage could have occurred.

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Old 09-23-2008, 08:52 PM   #8
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Default Re: new Vue recall

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Originally Posted by bigdude2468 View Post
I am not trying to downplay the seriousness of this but you did not have a fire. Power steering fluid from the hose dripped or sprayed onto the exhaust manifold where it vaporized and caused smoke. No different than overheating a pan of oil on your stove, it smoked but you took it off the stove or turned down the heat before a fire started. The issue is that the possibility exists that a fire could start from thr fluid leaking. Unless there was a fire no damage would be done to any electrical components. I imagine the fiber liner that covers the fire wall became saturated with ps fluid so that had to be replaced but I cannot see how any permanent or long term damage could have occurred.
Ok if I did not have a fire then why did the fire department come out look under the hood and said you had a fire and we need to put water on it to put it out? There wasn't flames shooting out of my hood but there was definitely something burning... Basically what happened is the fluid did leak on the exhaust and it ignited the carpet that covers the fire wall which had to be replaced not because of fluid but because FIRE burned through the first two layers and from my understanding there are several layers to the carpet. It was night and when I opened the hood the whole back fire wall carpet was glowing(like camp fire embers). The smoke was coming from the back fire wall long after I turned off the car and while the fire department was there.

It was not like a few drop were droping on the exhaust causing smoke(maybe that was happening all along since I had the car because of the loose nut) but this incident it was like the nut came loose A LOT spilling a stream of liquid onto the exhaust. There was a trail of liquid from when the leak started to where i parked. The event occured over two months ago and the trail of liquid is still semi visible on the asphalt. It was not as serious as it definitely could have been. If I was on the highway and didn't notice the smoke right away and turned off my engine(like I did) I feel that I might not have a saturn anymore.

Yes I did have a fire... your wrong.

The saturn dealer is the one who told me about the fire wall carpet catching fire and burning through the layers and needing to be replaced.... I have never even heard of a fire wall before this event.

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Old 09-23-2008, 09:51 PM   #9
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Default Re: new Vue recall

Took the car in today to have the rear tint and 3m bra redone. I asked about this recall and they looked at me like I had 3 eyes. They had not heard of this recall yet. Sure enough though, it was in the computer and my car was in the recall program for this subject. Thanks to this forum I was able to get it done while the car was in shop for the other items. Great source for info here....

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Old 09-24-2008, 08:38 AM   #10
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Default Re: new Vue recall

Quote:
Originally Posted by bigdude2468 View Post
I am not trying to downplay the seriousness of this but you did not have a fire. {snip}
How do you know? Were you there?
Calling them a liar in a public forum, is a lot like me telling you to STFU because you don't know jack. It's considered by some to be rude in a forum, but there it is.

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Old 09-24-2008, 08:52 AM   #11
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Default Re: new Vue recall

Quote:
Originally Posted by saturnvuexr08su View Post
Ok if I did not have a fire then why did the fire department come out look under the hood and said you had a fire and we need to put water on it to put it out? There wasn't flames shooting out of my hood but there was definitely something burning... Basically what happened is the fluid did leak on the exhaust and it ignited the carpet that covers the fire wall which had to be replaced not because of fluid but because FIRE burned through the first two layers and from my understanding there are several layers to the carpet. It was night and when I opened the hood the whole back fire wall carpet was glowing(like camp fire embers). The smoke was coming from the back fire wall long after I turned off the car and while the fire department was there.

It was not like a few drop were droping on the exhaust causing smoke(maybe that was happening all along since I had the car because of the loose nut) but this incident it was like the nut came loose A LOT spilling a stream of liquid onto the exhaust. There was a trail of liquid from when the leak started to where i parked. The event occured over two months ago and the trail of liquid is still semi visible on the asphalt. It was not as serious as it definitely could have been. If I was on the highway and didn't notice the smoke right away and turned off my engine(like I did) I feel that I might not have a saturn anymore.

Yes I did have a fire... your wrong.

The saturn dealer is the one who told me about the fire wall carpet catching fire and burning through the layers and needing to be replaced.... I have never even heard of a fire wall before this event.
I don't dispute whether you had a fire or not. I wasn't there and I have never seen your car. But what I don't understand is why you would allow such an explanation to go without much of a fight. If my relatively new vehicle caught on fire and I was told that it was because of something within the car itself (not a car accident, not vandalism, not some mod I added that sparked it) then there is no way I would allow them to just tell me that everything is ok and all they needed to do was replace the fire wall carpeting or whatever it was. A fire is a serious occurence. I would have demanded a new car and would not have just accepted their answer. Even if it felt like a hassle I would consider my overall safety and the safety of my passengers far more important than my dealer's explanation. I just don't understand how you could feel comfortable enough driving it any longer...

I hope that doesn't come off sounding like I was attacking you because I'm really not. I just think that I would have been far more aggressive in the situation and would not still be driving the car that reportedly caught on fire. BTW...does your service invoice from that incident state clearly that a fire was involved? Do you have a report from the fire dept that states there was a fire? If you have these items then I would think you could still persue this issue...if you really wanted to.

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Old 09-24-2008, 12:20 PM   #12
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Default Re: new Vue recall

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Originally Posted by kae View Post
I don't dispute whether you had a fire or not. I wasn't there and I have never seen your car. But what I don't understand is why you would allow such an explanation to go without much of a fight. If my relatively new vehicle caught on fire and I was told that it was because of something within the car itself (not a car accident, not vandalism, not some mod I added that sparked it) then there is no way I would allow them to just tell me that everything is ok and all they needed to do was replace the fire wall carpeting or whatever it was. A fire is a serious occurence. I would have demanded a new car and would not have just accepted their answer. Even if it felt like a hassle I would consider my overall safety and the safety of my passengers far more important than my dealer's explanation. I just don't understand how you could feel comfortable enough driving it any longer...

I hope that doesn't come off sounding like I was attacking you because I'm really not. I just think that I would have been far more aggressive in the situation and would not still be driving the car that reportedly caught on fire. BTW...does your service invoice from that incident state clearly that a fire was involved? Do you have a report from the fire dept that states there was a fire? If you have these items then I would think you could still persue this issue...if you really wanted to.
In case anyone wants to know the dealership is Saturn of Arrowhead in peoria,az. I really liked the buying experience no pressure at all, very nice.

However the service was not concerned at all, and had no interest in giving me a new car even though it was about one or two weeks past there not satisfied guarantee. In fact I had it towed from my work parking lot the next morning and had to wait an hour before I can head to the dealer. I went to the dealer expecting to get a rental car because I thought something was serious wrong, however when i got there and asked about my car the receptionist said here are your keys it ready. I was like WHAT??? It just caught on fire. THen after having to wait for them to call someone who knew what was going on the service rep stated oh the nut came loose and was leaking fluid, we fixed that and did a full visual inspection and we have to order fire wall carpet and that will be in next week, its good to go. They made it sound like I shouldn't even to worry about it.

Needless to say it took me a couple of weeks to feel like I could park it in the garage without catching my house on fire. I could have made a bigger stink but unfortunately I am not very good at that. I am not good at demanding this and that. I am rather shy person, which is why I leaned toward buying a vue to begin with cause i am not good at haggling, and unfortunately I think if it was someone else they probably would have gotten a new car... you know the squeeky wheel gets the grease and unfortunately I am not squeeky enough. I didn't even get e free oil change.
Do you think I should go back and squeek some more... its been about 2&1/2 months?

Yes my service invoice says it caught fire. I don't have the fire report, but I am sure I can get one.


By the way are dealers supposed to report these incidents to GM because I don't think they did and the only reason I called GM is that my sales person said if I am not happy with the service guys explanation of why it happened then I can call some saturn technical specialist, which was totally untrue but when I mentioned fire to the help desk lady they patched me through to some one who keeps track of "thermal events". So evn though according to recall there were only 4 reported cases of fire I think there were probably more unreported.

Also my question is why did this nut get loose?? cause it sounds like thats all the recall is... making sure nut is tight... is this nut tighted my robotics during assembly and there was a mishap... or was there some lazy assembly person? Until the recall I thought it was just some random thing that happened to my car.

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Old 09-24-2008, 01:25 PM   #13
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Default Re: new Vue recall

Trust me, I'm not usually a very vocal person either...I try to avoid confrontations...I've had bad cars before that I should have pushed for action on and didin't. I finally pushed and made some noise with Saturn about my first 08 Vue. There was no major safety issue or anything. Just a small annoyance with the non-Auto HVAC system that they could not figure out...so when I tried to use the 30 day exchange policy my dealer denied the exchange after stretching the situation out for several days. Saturn CS did not help either. Only when I filed a complaint with both the local and national Better Business Bureau did they honor the exchange. By the time it got to that it was less about the HVAC system and more about the sales manager trying to bully me into keeping something I did not want even though I qualified for the exchange. If the previous Ion I had traded in had not given me so much trouble over almost the whole time I owned it (which I purchased from the same dealer new) then I probably wouldn't have pressed the issue over something as minor as an HVAC annoyance. But a situation like yours...where a fire was involved I definitely would have. In my case, I have 2 children that I also have to think of...in addition to my own safety.

As far as Saturn or GM being required to report your fire...I'm honestly not sure if they have to report it or not...seeing as though individuals can also report problems to the NHTSA. Someone else might know if it's required that they report all incidents upon occurrence or just keep internal records in case the issue is ever investigated. But I would assume that when it is entered in the service record that GM has access to that info anyway....

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Old 09-24-2008, 06:48 PM   #14
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Default Re: new Vue recall

Quote:
Originally Posted by bigdude2468 View Post
I am not trying to downplay the seriousness of this but you did not have a fire. Power steering fluid from the hose dripped or sprayed onto the exhaust manifold where it vaporized and caused smoke. No different than overheating a pan of oil on your stove, it smoked but you took it off the stove or turned down the heat before a fire started. The issue is that the possibility exists that a fire could start from thr fluid leaking. Unless there was a fire no damage would be done to any electrical components. I imagine the fiber liner that covers the fire wall became saturated with ps fluid so that had to be replaced but I cannot see how any permanent or long term damage could have occurred.
"Fire" usually implies rapid chemical combustion at elevated temperatures in the presence of oxygen, etc. He may or may not have had a "fire" directly on the wiring.

However, depending on the location of the wiring, it will have some temperature and exposure rating based on the insulation material, usually a variety of PVC once you are no longer in direct contact with the engine or near the exhaust.

Better PVC wire insulation carries a temperature rating something like 105 degree C (220 F). It may or may not be oil resistant, depending on location. Ignition & spark plug wiring is typically silicone-based which can handle much higher temperatures.

Power steering oil is probably already above 200 F BEFORE it hits the exhaust manifold. Splashing off the exhaust, it is now probably 300 ~ 400 degrees F if it is "smoldering". If it doesn't directly melt the PVC wire insulation, it will more aggressively attack the plasticizers in the PVC wire jacket, leach them out, leading to premature breakdown and cracking of the insulation ... probably a few years out and leading to random electrical bugs.

At that point, it would be far enough out in time for Saturn (or GM if Saturn is gone) to pretend the "fire" event didn't happen or if it did, that such a wiring failure is not their fault.

It really depends ... was this a few smoldering spots or an area soaked and pouring-out smoke? Maybe get a copy of the fire department report with their description to have it handy just-in-case. Good luck!

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Old 09-25-2008, 10:27 AM   #15
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Default Re: new Vue recall

I too bought my 2008 XR from Peoria Nissan Arrowhead. I'm surprised they knew nothing about this occurrence in the service department knowing now that you took your car to the same place. I had to get them to look up recalls in the computer and there it was.... They seemed to be "shocked"

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Old 09-25-2008, 08:58 PM   #16
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Arrow Re: new Vue recall

Quote:
Originally Posted by kae View Post
Just a small annoyance with the non-Auto HVAC system that they could not figure out...
What was the issue with the HVAC?? cause I noticed when I have it on auto it seems to workk fine and blows cold but if I put it on the coldest manual setting it doesn't seem to blow as cold as auto. I took it in once and they said it is blowing a few degrees warmer than another vue they tested with and ordered a part and it is now fixed but it still seems the same to me. It never seems to get to the point where it is cold in the car to where I have to turn it down.
Yes it is 110 degrees but every other car I owned in AZ would cool the car off enough to have to turn down the air.

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Old 09-25-2008, 11:36 PM   #17
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Default Re: new Vue recall

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What was the issue with the HVAC?? cause I noticed when I have it on auto it seems to workk fine and blows cold but if I put it on the coldest manual setting it doesn't seem to blow as cold as auto. I took it in once and they said it is blowing a few degrees warmer than another vue they tested with and ordered a part and it is now fixed but it still seems the same to me. It never seems to get to the point where it is cold in the car to where I have to turn it down.
Yes it is 110 degrees but every other car I owned in AZ would cool the car off enough to have to turn down the air.
Well the problem wasn't on my current Vue that has the auto HVAC system. It was on the one that came with the regular HVAC and it was just an odd situation where you could not use the recirculation feature without first turning on the AC, then turning it back off, THEN turning it on again to get recirculation to work. This started 2 weeks after I got that car and the service dept (manager and 5 techs) spent 4 hours trying to figure out what was wrong before admitting they had no clue. They finally said it was normal and that only the auto HVAC did not perform like that. So since I was still in the exchange period I decided I wanted to exchange for a Vue with the auto HVAC...and that was when the trouble came in. Now the system on my current Vue works fine and cools well although when temps got around 100 and above here in my area it did take a bit longer to really cool if the car was sitting out in the heat. But I digress since this is taking the thread a bit off topic lol

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Old 09-30-2008, 07:22 PM   #18
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Default Re: new Vue recall

I got my recall notice yesterday,9/29/08. I really thought my VUE was built before the first stated recall dates(Jan 08-June08). Mine was built in sept 07. I took it in to the dealer and had to wait all of 20 minutes---mine was not loose or leaking, at least they washed it for me

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Old 10-02-2008, 10:15 AM   #19
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Default Re: new Vue recall

well i got my recall yesterday, 10/1/08. my RL is also built prior Jan '08.... interesting.... time to make my appointment...

...
mods:
KN Filter
HID low 6000K
HID yellow Fog
Tinted front windows
Knight Rider scanner in front Irmscher grill hahaha

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Old 10-02-2008, 02:01 PM   #20
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2006 VUE 3.5L
Default Re: new Vue recall

I got one also. My Vue build was May 07 and is the 3.6 XR.

I thought the recall was only for the 4 bangers.

Looks like a free car wash.

Homer

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08 Vue 3.6L, FWD, Sunburst Orange - RIP 6T70

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