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Old 09-14-2007, 11:20 AM   #1
mcvue
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2008 VUE 3.6L
Thumbs Up Campaign for battery drain

FYI, the campaign # is 07232. After this was performed, the car ran fine. but a glitch during the reflasjig cause the AirBag light to stay on.
dealer corrected it, and car is running fine.

...
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words to live by from CADDYSHACK

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Old 09-18-2007, 12:14 PM   #2
mjmi11er
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Default Re: Campaign for battery drain

just got the letter yesterday. what exactly did they need to accomplish? how long did it take?

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Old 09-18-2007, 12:33 PM   #3
homerec130
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2008 VUE 3.6L
2006 VUE 3.5L
Default Re: Campaign for battery drain

I did mine last week. The essentially reflashed the BCM. Total time to do the job 0.30 hours. Had no problems whatsover with it. I think it took them longer to wash and dry my Vue than to flash the BCM.

Everythng is running fine.

Homer

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Old 09-18-2007, 06:41 PM   #4
Kooler King
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Default Re: Campaign for battery drain

Quote:
Originally Posted by homerec130 View Post
I did mine last week. The essentially reflashed the BCM. Total time to do the job 0.30 hours. Had no problems whatsover with it. I think it took them longer to wash and dry my Vue than to flash the BCM.

Everythng is running fine.

Homer
wow ... did they wash your car too?

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Old 09-19-2007, 09:14 AM   #5
homerec130
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2006 VUE 3.5L
Default Re: Campaign for battery drain

Everytime I take it in they offer to wash it (unless it is raining and that doesn't happen here too often). Don't know if it is the care care or not, but over the last 12 years at this dealership, we had the offer of getting it washed. (Even on the cars without Car Care). They do a decent job on the car wash also.

Homer

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Old 09-19-2007, 10:53 AM   #6
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Default Re: Campaign for battery drain

Did you have issues with no start? Or was the vehicle performing fine prior to the reflash?

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Old 09-20-2007, 04:32 PM   #7
Ken Baker
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Default Re: Campaign for battery drain

Had my BCM flashed today as well as the one for the "stability control". The steering one and airbag had to be done as well so that they recognize the BCM.

So far no problems. The vehicle didn't have a problem before this was done. Mine was thew first 08 they have done so it took a while.

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Old 09-21-2007, 08:35 AM   #8
Kooler King
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Default Re: Campaign for battery drain

Quote:
Originally Posted by Ken Baker View Post
Had my BCM flashed today as well as the one for the "stability control". The steering one and airbag had to be done as well so that they recognize the BCM.

So far no problems. The vehicle didn't have a problem before this was done. Mine was thew first 08 they have done so it took a while.
My Vue was built in August, and I've not experienced any problems whats-so-ever, so I am pleased in that. From what I read here, it sounds as if there are several updates to the BCM ... to what timeframe of vehicle builds do these apply?

This is starting to sound like Windows XP patches and updates, and frankly, half of those cause more trouble than they fix. Do we need to start a Saturn software tech support forum? It doesn't take the geek squad to know that having to hit "control-alt-delete" while driving is a bad thing ... on the freeway, you will crash more than your hard drive!

Last edited by Kooler King; 09-21-2007 at 08:41 AM..

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Old 09-23-2007, 11:23 AM   #9
Ken Baker
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Default Re: Campaign for battery drain

I must say I hate having anything done to a computer because of the possible induced problems but this worked fine. The only BCM glitch I'm aware of is the battery drain correction. The techs must follow the directions to the letter. I noticed that one of the steps was opening and closing the door. The procedure was done on Thursday and I drove approximately 500mi. since without problem.

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Old 09-23-2007, 03:02 PM   #10
brucesing
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2008 Astra XE
Default Re: Campaign for battery drain

My dealer was finally able to get the calibrations downloaded after the third visit. During the prior visits, they couldn't find the calibrations or they weren't yet available.
After the procedure, the airbag light was on and required more work. The radio lost it's time and date. At least the pre-sets weren't lost!

...
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2008 Aura XE (Silver)
2008 Aura XE (Red)
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Old 09-23-2007, 03:03 PM   #11
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Default Re: Campaign for battery drain

sounds like i'll wait a few months until they get the procedure down

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Old 09-23-2007, 04:42 PM   #12
Ken Baker
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Default Re: Campaign for battery drain

Yes my time was wrong. I had forgotten that. Chances are your dealer didn't reprogram the airbag system thus the light.

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Old 09-25-2007, 04:15 PM   #13
loguesmith
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2003 L-Series 3.0L Sedan
2008 VUE 3.6L
Default Re: Campaign for battery drain

My experience was a bit different that those relayed above.

Got the letter in the mail last week. Immediately called dealer and set an appointment for Saturday (9/22).

When I arrived at the dealer, I handed them the letter and they plugged in my VIN number and told me our VUE wasn't affected by this.

Needless to say, I was a bit frosted, as they could have told me the same information when I called in.

First time in 5 years of owning Saturns that I didn't have an above average service experience.

So, is anybody aware of this? That not all '08 VUEs are affected by this notice?

Or was my service advisor blowing smoke?

...
2006 ION 2 (Storm Grey) - mine

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Old 09-25-2007, 06:01 PM   #14
mishmo43
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Default Re: Campaign for battery drain

Well, according to my vin#, my car did not have the transmission issue described in the "campaign" but it still needed the same part to fix the problem outlined by Saturn tech support. Now that the part has been replaced, it appears to be working as it should. I still have not received a letter for this issue. I guess according to Saturn my vue never was broken. I also had the battery update. I verified through Saturn corp (before I got my letter ) that my vue was affected. Called service and had the update done. I was not about to wait for a letter to find the vue dead one day.
I would call Saturn corp. and verify one way or the other before you go out one day and it does not start.

...
"If all the cars in the United States were placed end to end, it would probably be Labor Day Weekend." - Doug Larson

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Old 10-02-2007, 06:39 AM   #15
drw
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Default Re: Campaign for battery drain/Car wash

I thought the car wash after service was standard Saturn practice. I'm on my second Saturn and third dealership (relocating) and all have given my cars a bath after any service, including oil changes.

Quote:
Originally Posted by homerec130 View Post
Everytime I take it in they offer to wash it (unless it is raining and that doesn't happen here too often). Don't know if it is the care care or not, but over the last 12 years at this dealership, we had the offer of getting it washed. (Even on the cars without Car Care). They do a decent job on the car wash also.

Homer

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Old 02-22-2008, 01:54 PM   #16
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Dizzy Re: Campaign for battery drain

Hi Newbie here,

I brought my 2008 Vue in for an oil change last night, and learned that they did the flash for the battery discharge process. Anyways, the air bag light is now staying on. They gave me a loaner which is a good thing, but does anyone have an idea on what to tell them to get my car back in working order? IE. point them to the right instructions?

Thanks.

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Old 02-25-2008, 10:18 PM   #17
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Default Re: Campaign for battery drain

Quote:
Originally Posted by mcvue View Post
but a glitch during the reflasjig cause the AirBag light to stay on.
Quote:
Originally Posted by roobatu View Post
Hi Newbie here,

I brought my 2008 Vue in for an oil change last night, and learned that they did the flash for the battery discharge process. Anyways, the air bag light is now staying on. They gave me a loaner which is a good thing, but does anyone have an idea on what to tell them to get my car back in working order? IE. point them to the right instructions?

Thanks.
Nothing but poor attention to detail IMO

The campaign procedure clearly states that the techncian must relearn the Restraint ID stored in thed BCM after programming it.
As does the "usual" BCM Prgramming and Seup Instructions as found within the Electronic Service Information System.
Anyone that has reprogrammed a BCM before should know that! Reprogramming of the airbag system's Sensing Diagnostic Module (SDM) is NOT required.

To paraphrase they must, navigate on the TECH2 scan tool to:
Vehicle Control Systems > Module Setup > Body Control Module > Setup SDM Primary Key in BCM, then follow the instructions on the screen

HTH
WOT

Last edited by WopOnTour; 02-25-2008 at 10:23 PM..

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Old 02-26-2008, 07:28 AM   #18
Brad LeBosse
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2008 VUE 2.4L
Default Re: Campaign for battery drain

Quote:
Originally Posted by mishmo43 View Post
my car did not have the transmission issue described in the "campaign"
What exactly is the transmission issue?

Can someone post the campaign and list exactly what it is intended to update.

The mechanic at my dealership had a laptop problem and I offered to help him with it. He had replaced the mother board but it would not boot up. I took it home and found that he did not correctly install the CPU in the new mother board he put in. He also asked me to install Windows XP for him because he did not want to screw it up. So I am supposed to let him work on my car and reprogram the BCM! Saturn ( all car companies) should have a team of specially trained computer nerds that travel to regional dealerships who can accurately perform computer updates. How can they expect every car technician to learn the intricate steps required in a reprogramming session when they may do it only a few times. Either that of get a kid to do it. Never met a kid that can't set the time on a VCR or show you how to program your TeVo. Most adults have trouble setting up their voice mail on a cell phone. I guess you need to ask your Saturn mechanic if he plays Nintendo or PlayStation games. If he tells you that video games are too complicated for him, you are doomed!

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Old 02-26-2008, 08:51 AM   #19
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Default Re: Campaign for battery drain

Quote:
Originally Posted by Brad LeBosse View Post
Saturn ( all car companies) should have a team of specially trained computer nerds that travel to regional dealerships who can accurately perform computer updates. How can they expect every car technician to learn the intricate steps required in a reprogramming session when they may do it only a few times.
I have to agree with you. My local mechanic only does brake and suspension work and maybe some light electrical work now. He's been at it for 30 years and is stumped by some of the software issues. The service tech of the future will have a pocket protector and know more about Star Trek than cars. It only makes sense to have software specialists as part of the dealer service network. The biggest frustration now are service techs that know too little about programming and wing it only to have the customer come back a few days later saying the problem is not fixed. I can tell you any car that I have to bring back to a dealer several times for the same issue will only mean I won't buy that brand again!

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