SaturnFans.com
what's new (beta) - classifieds - forums - photos


Go Back   SaturnFans.com Forums > Models > Saturn L-Series > L-Series General
Register FAQ Members List Groups Calendar Chat Room Search Today's Posts Mark Forums Read

Closed Thread
 
Thread Tools Display Modes
Old 11-09-2004, 09:54 AM   #1
steinerangel
New Member
steinerangel is on a distinguished road
 
Join Date: Nov 2004
Posts: 7
Mad power steering problems with 2002 L300

At 35000 miles I took my 2002 L300 to the dealership because I felt a popping when I turned my steering wheel. They lubricated the boot and sent me on my way. Since that time I've had numerous steering problems. I had a tie rod replaced shortly after the lubricating of the boot, tires replaced, alignments, wheels balanced...etc. Now my car is at 54000 miles and the popping sound has become worse. I took it to the same dealership numerous times and each time I was told there was nothing wrong. I took it to another saturn shop and they not only duplicated my problem (had three different techs drive the car) but also did a diagnostics, and called Saturns tech support to help find what was wrong. The diagnosis was failure in the power steering rack. The service manager suggested that I call Saturns customer service (because this was the same problem I originally complained about) and see if it would still be covered. Unfortunately I had to return my vehicle to the first shop because that's who originally looked at it. With no surprise to me, they couldn't find anything wrong. The GM even test drove it...why I don't know, and said he didn't see anything wrong and didn't feel comfortable fixing it. He also informed me that the other Saturn shop lied to me and made a diagnosis "just to get money". I'm so frustrated. Does anyone have any advice? I found an old TSB that talked about power steering issues and told the GM about it. He didn't know what a TSB was....suprise again.

REWARD EXCELLENCE!

Add to steinerangel's Reputation
Rate the quality of this post and help steinerangel reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
steinerangel is offline  
SaturnFans.com Sponsored Links
Old 11-09-2004, 12:30 PM   #2
lostwages_ls2
Senior Member
lostwages_ls2 is on a distinguished road
 
lostwages_ls2's Avatar
 
Join Date: Aug 2003
Location: Independence, MO.
Posts: 1,193
 
Default Re: power steering problems with 2002 L300

2000 Saturn LS2 V6-181 3.0L DOHC VIN R SFI

Top - Vehicle
Steering and Suspension
. Technical Service Bulletins
. . All Technical Service Bulletins
. . . Steering - Clunk From Front of Vehicle When Turning

.



Notes


Steering - Clunk From Front of Vehicle When Turning

Bulletin No.: 04-02-35-008

Date: April 29, 2004

TECHNICAL

Subject:
Clunk Noise from Front of Vehicle During Turning Maneuver/Steering Wheel Rotation (Lubricate Intermediate Shaft)

Models:
2000-2004 Saturn L-Series vehicles

Attention: Technician

Condition

Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. This condition may also be felt through the steering wheel when the vehicle is stationary and the wheel is rotated from steering stop to steering stop. Typically, the clunk noise will be heard once for every 180°of steering wheel rotation in either direction. This clunk noise may also be noticed during low speed acceleration or deceleration, typically in light turns of the steering wheel.

Cause

This condition may be caused by inadequate lubrication of the steering intermediate shaft.

Correction

Remove the intermediate steering shaft from the vehicle and lubricate the shaft using Steering Column Shaft Lubrication Kit, P/N 26098237. Follow the service procedure contained in this bulletin.

Important: It is not necessary to replace the following parts:

^ P/N 22708505 - Gear Kit - Steering

^ P/N 21019171 - Column Assembly - Steering

^ P/N 21019172 - Shaft Assembly - Intermediate Steering Procedure

1. Remove the steering intermediate shaft from the vehicle. Refer to "Intermediate Steering Shaft Replacement" procedure in the appropriate Saturn L-Series Service Manual.






2. Mark intermediate shaft with marker or grease pencil to ensure proper indexing of joints if shaft comes apart.

3. Fully extend the intermediate shaft by pulling the two shafts apart.






4. Apply the grease supplied in the Steering Column Shaft Lubrication Kit, P/N 26098237, in the aluminum end of the yoke opening. Place the syringe tip as deep as possible into the yoke and dispense the full contents of the syringe into the yoke.






5. Install the rubber stop plug from the Steering Column Shaft Lubrication Kit, P/N 26098237, into the yoke opening.






6. Secure the rubber plug by inserting a 3/8" (9.5 mm) round shaft between rubber plug and the yoke.






Important: Make sure the intermediate shaft is being pressed over the ears of the solid shaft.

7. Use a hard surface to ease the collapse of the intermediate shaft. It is best to use a pumping action when collapsing the shaft. Collapse the shaft as far as possible.

8. Slowly extend and collapse the slip joint fully. Repeat 15 times to distribute the grease.






9. Slowly extend the intermediate shaft apart.






10. Inspect the intermediate shaft for a minimum of 5 mm (0.2 in) (a) of grease past the shaft splines.

11. Repeat steps 4-9 if less than 5 mm (0.2 in) of grease is past the shaft splines.

12. Remove the rubber stopper plug from the yoke end of the shaft.

Important: Before installing the intermediate shaft, make sure to compress and extend the intermediate shaft at least 15 times to completely lubricate the internal surface of the slip joint.

13. Reinstall the intermediate shaft into the vehicle. Refer to the "Intermediate Steering Shaft Replacement" procedure in the appropriate Saturn L-Series Service Manual.






Parts Information

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for E7700 R&R Shaft Steering Intermediate. An ADD time will be included for lubricating the intermediate shaft.





Disclaimer

Copyright © 2004 ALLDATA LLC
Terms of Use

...
Your Honor Student is merely a pawn in my Min Pin's diabolical world domination plot.

Obey the Min Pin

REWARD EXCELLENCE!

Add to lostwages_ls2's Reputation
Rate the quality of this post and help lostwages_ls2 reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
lostwages_ls2 is offline  
Old 11-09-2004, 12:31 PM   #3
lostwages_ls2
Senior Member
lostwages_ls2 is on a distinguished road
 
lostwages_ls2's Avatar
 
Join Date: Aug 2003
Location: Independence, MO.
Posts: 1,193
 
Default Re: power steering problems with 2002 L300

2000 Saturn LS2 V6-181 3.0L DOHC VIN R SFI

Top - Vehicle
Steering and Suspension
. Technical Service Bulletins
. . All Technical Service Bulletins
. . . Power Steering - Noise/Leak Diagnosis

.



Notes


Power Steering - Noise/Leak Diagnosis

BULLETIN NO.: 02-T-46

ISSUE DATE: June, 2002

CATEGORY TYPE: Chassis-07

CATEGORY: Steering

CORPORATION NO.: 02-02-32-009

SUBJECT:
Service Information Regarding Power Steering System Noise and/or Leak Diagnosis

MODELS AFFECTED:
2000 - 2003 Saturn L-Series vehicles
1991 - 2002 Saturn S-Series vehicles equipped with power steering

PURPOSE:
The purpose of this bulletin is to provide general diagnostic information about power steering noise and/or leak diagnosis on Saturn L-Series and S-Series vehicles equipped with hydraulic power steering.

Refer to the information contained in this bulletin to aid in diagnosing and repairing power steering noise and/or leaks. Once a noise and/or leak is found, refer to the appropriate section of the Chassis Service Manual for repair procedure.

SERVICE PROCEDURE

MOAN, GROAN, AND GROWL NOISES

These types of noises are typically caused by the fluid having air in it. The air can be a result of an external leak which will allow air to enter the fluid during periods of high suction from a low fluid level in the reservoir. If the fluid level is at or below the add line with the engine idling, an external leak should be suspected. Areas of possible leak are:

Hoses or hose fitting 0-rings.

^ Pump drive shaft seal.

^ Power steering gear rack ends or pinion shaft seal.

^ Seal between reservoir and pump inlet.


The system may also have a leak that allows air to be drawn in. This can occur anywhere on the return side of the system where pressures are low. In this case, the reservoir will be full but the fluid will still contain air.

If a leak is suspected, perform the following:

IMPORTANT : The presence of dust on the power steering gear does not automatically indicate a leak. Some fluid may drip onto the gear during the assembly process and will attract dust over time. A leak in the power steering gear or hoses should be suspected only if there are signs of recent fluid flow, i.e. fresh fluid without dust accumulation or evidence of a trail of fluid through a dusty area.

Visually inspect pump, hoses, and gear for signs of leakage. If a leak is located refer to the appropriate Chassis Service Manual for repair procedure.

In addition to visual inspection, the following diagnostics may help to locate the source of either type of leak.

Vacuum Test





Use J35555 Metal Mity Vac (or equivalent) and J45727 Power Steering Bleeder Adapter to vacuum test the system.

1. Verify power steering fluid reservoir is at the FULL mark and if necessary add fluid before beginning test.

2. Attach J35555 to J45727 with supplied hose.

3. Remove power steering reservoir cap.

4. Place J45727 power steering bleeder adapter on top of reservoir.

5. Draw maximum of 68 kPa (20 in. Hg) vacuum on the system.

6. Wait 5 minutes.

7. Vacuum should not drop by more than 7-10 kPa (2-3 in. Hg).

IMPORTANT: This test does not indicate the location of the leak and further component checks need to be performed to isolate the leak.

8. If vacuum does drop by more than 7-10 kPa (2-3 in. Hg), then a leak is present.


Dye Test (Used to locate leak)

If the vacuum test indicates that a leak is present, perform the following:

IMPORTANT: This procedure can be used on any vehicle. On 4-cylinder (L61) equipped vehicles with a direct drive power steering pump, check for presence of dye in the engine oil by removing the dip stick and inspecting with a black light.

^ If the engine has had dye installed, the oil splash from the cam will make it impossible to tell if there is a leak from the power steering pump shaft seal.

^ All of the 2000 model year L-Series 4-cylinder (L61) engines had dye installed at the time of manufacture. Traces of dye can last well over 20,000 miles even with regular oil changes.

1. Add one cap full of Saturn automatic transaxle dye P/N 21007650 (or equivalent) to the power steering reservoir. Allow dye to circulate throughout the system by turning the steering wheel side to side as the engine idles for 2 minutes.

2. Use the black light to check for leaks in the locations listed above.

^ The direct drive pump on the 4-cylinder (L61) engines must be removed to check for a leaking shaft seal since oil leaking from the pump will drain into the engine oil pan.



Once a leak is found, refer to the appropriate section of the Chassis Service Manual for repair procedure.

When the leak is repaired and system bled per the service manual, or if no leak was present, but the system still has a moan or groan noise, perform the following:

1. Position vehicle on hoist and raise so that the wheels are off the ground.

2. Make certain the fluid level is at or above the cold line on the dip stick.

3. Engine off, but steering column unlocked.

4. Use J35555 Metal Mity Vac (or equivalent) and J45727 Power Steering Bleeder Adapter with the separator cup installed between the Mity Vac and Adapter to pull 85 kPa (25 in Hg) vacuum on the system.

5. Turn the steering wheel lock to lock 10 times. Do this slowly so that any air in the system has time to separate from the fluid.

6. After 10 turns lock to lock, check vacuum pressure. If it has dropped, increase vacuum to 85 kPa (25 in Hg).

7. Start engine and allow to idle.

8. Turn steering wheel another 10 times lock to lock.

9. Remove vacuum adapter, check fluid level and adjust if necessary and install cap.

IMPORTANT: This system is designed to build pressure as the fluid warms up. This pressure helps to keep the pump quiet. Before reevaluating the system for noise, let it cool.

POP OR CRUNCH NOISE FROM STEERING WHEEL OR STEERING COLUMN

Possible causes for pop or crunch noises that can be felt in the steering wheel or heard coming from the area of the steering column are:

^ Steering intermediate shaft Strut mounts

^ Tie rod ends

^ Steering column Power steering gear

IMPORTANT: Ensure that the noise is not coming from another source before the power steering gear is replaced.

Diagnostic Procedure

1. Verify customer concern.

2. Use chassis ears or visually inspect to isolate location of noise.

3. Turn the steering wheel while holding onto the intermediate shaft to determine if the shaft is causing the noise.

4. Refer to appropriate service manual to disarm the SIR system before disconnecting the intermediate shaft. Remove the intermediate shaft and extend and contract its length to redistribute the lubrication.

IMPORTANT: Turning the steering wheel too far with the intermediate shaft disconnected will result in damage to the SIR roll coil. While intermediate shaft is removed, carefully turn the steering wheel 180 degrees (1/2 turn) each way and check for noise. It may be helpful to restrain the lower end of the steering column and check for noise while applying torque to the steering wheel.

5. Reinstall the intermediate shaft into the vehicle and again feel and listen while turning the steering wheel.






DISCLAIMER

Copyright © 2004 ALLDATA LLC
Terms of Use

...
Your Honor Student is merely a pawn in my Min Pin's diabolical world domination plot.

Obey the Min Pin

REWARD EXCELLENCE!

Add to lostwages_ls2's Reputation
Rate the quality of this post and help lostwages_ls2 reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
lostwages_ls2 is offline  
Old 11-09-2004, 07:41 PM   #4
steinerangel
New Member
steinerangel is on a distinguished road
 
Join Date: Nov 2004
Posts: 7
Default Re: power steering problems with 2002 L300

They said that they lubricated the shaft. Does anyone know if this problem can come back once they fix it? A quick lube would be much better than having to pay 1200.00 to replace the power steering rack.

REWARD EXCELLENCE!

Add to steinerangel's Reputation
Rate the quality of this post and help steinerangel reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
steinerangel is offline  
Old 11-09-2004, 10:13 PM   #5
LATEMODELRACING
Member
LATEMODELRACING is on a distinguished road
 
Join Date: Jun 2004
Location: BUFFALO
Posts: 410
Default Re: power steering problems with 2002 L300

my question here is why do people always copy the tsb's yes sometimes they are helpful but mostly it is going to cause an average user to do not understand what has been written.

i can explain this real easy the popping noise is either a a case of the steering colum being bad to diagnose this problem with the car off just check the steering wheel like you are checking a tie rod left and right motions if it is loose there is your problem.

but more often than not the intermediate shaft just needs lube.
here is the easy way to fix this. look where the steering shaft go's through the firewall. there you will see a 10 mm pinch bolt remove that pull the shaft up untill it is removed form the steering gear. the end the pinch bolt was on pack the entire hole with vasoline reattach the shaft making sure the notched part of the rack is where the pinch bolt will go back through. tighten the bolt down good. there you have it fixed. it will last a good long time.

REWARD EXCELLENCE!

Add to LATEMODELRACING's Reputation
Rate the quality of this post and help LATEMODELRACING reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
LATEMODELRACING is offline  
Old 11-10-2004, 08:43 AM   #6
steinerangel
New Member
steinerangel is on a distinguished road
 
Join Date: Nov 2004
Posts: 7
Default Re: power steering problems with 2002 L300

The only thing that I know about cars is to take them to the right place when they need to be fixed. I wish that I could do all of the repairs that many of the people post about.
I went out to my car and turned the steering wheel when the car was stationary and felt the popping when it was about 90 degrees. The TSB said that it usually happens about once every 180 degrees..mine was 6-7 times. Now that I know I can duplicate the feeling easily, I really want to take it back to the first Saturn and get their opinion. I almost feel as if they didn't lubricate the intermediate shaft fully. Unfortunately the GM was very uncooperative and wouldn't even listen to me.

REWARD EXCELLENCE!

Add to steinerangel's Reputation
Rate the quality of this post and help steinerangel reputation points. Click the reputation button near the bottom left corner of this message box. Thank you!
steinerangel is offline  
Closed Thread



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
2002 L300 problems Zappaism L-Series Tech 2 10-10-2009 03:06 PM
2002 L300 oil/cooler & Power Steering Pump RaversFantasy L-Series Tech 4 05-10-2009 12:15 AM
2002 L300 Mystery Power steering Leak Mykal750 L-Series Tech 6 03-07-2007 08:44 PM
2002 L300 Steering and Antifreeze smell birdieluvr76 L-Series Tech 5 10-03-2006 06:27 PM
L300 Power Steering Fluid bhwalds L-Series Tech 4 11-30-2005 10:17 PM


All times are GMT -5. The time now is 09:26 AM.

Advanced Forum Search | Advanced Photo Search


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
SaturnFans.com. The Saturn Enthusiasts Site.