SaturnFans.com
saturnfans.com - classifieds - forums - webmail


Go Back   SaturnFans.com Forums > Categories > General Saturn Discussion

Closed Thread
 
Thread Tools Display Modes
Old 09-10-2003, 06:02 PM   #1
Saturn5000
Member
Saturn5000 is on a distinguished road
 
Join Date: Aug 2002
Posts: 95
Default Saturday Service

As many people do, I work Monday thru Friday nine to five. On my L200 a new problem has developed. My service engine soon light is on. There is one dealer in my area that does work on Saturday so I made an appointment. After I told him what I was bringing the car in for he told me that they do not handle that problem on Saturday. "It would not be fair to our other customers because we only have one or two techs working".
Saturn5000 is offline  
SaturnFans.com Sponsored Links
Old 09-10-2003, 07:10 PM   #2
Spacepope
Member
Spacepope is on a distinguished road
 
Spacepope's Avatar
 
Join Date: Aug 2003
Location: Colorado Springs
Posts: 332
 

2007 AURA XE
2003 ION-2 Sedan
Default

I got this the last time i was in for an oil change and had a tech question. They gave me hell about even having someone look at it. In the end, they finally relented. I let saturn know about it in the survey they asked me to complete...

T.J.
...
2008 Acura MDX 109k
2007 Aura XE 80k "Betty"
2003 Silver Blue ION 2, 46k Traded "Manni"
1998 SL 63K RIP "Bewm"
Spacepope is offline  
Old 09-10-2003, 07:23 PM   #3
silverblueL200
Guest
 
Posts: n/a
Default

My dealer usually reserve's Saturdays for Oil changes, but I've had them do real work on Saturday when the PS rack went on my last car.
 
Old 09-10-2003, 07:31 PM   #4
mikthehickNC
Senior Member
mikthehickNC is on a distinguished road
 
mikthehickNC's Avatar
 
Join Date: Mar 2002
Location: Albemarle, VA
Posts: 1,259
 

2004 ION-2 Sedan
1996 SL1
Default

my dealer does work on saturnday's too, i think it's just dealer by dealer...
...
2005 Mazda6 Hatch
mikthehickNC is offline  
Old 09-10-2003, 07:38 PM   #5
bravesfann23
Member
bravesfann23 is on a distinguished road
 
bravesfann23's Avatar
 
Join Date: Feb 2003
Location: Tampa, Florida
Posts: 274
Default

So does mine.
bravesfann23 is offline  
Old 09-10-2003, 08:39 PM   #6
Saturn5000
Member
Saturn5000 is on a distinguished road
 
Join Date: Aug 2002
Posts: 95
Default

The CAC told me there was nothing they could do because each dealer is independent. What is a working man to do???
Saturn5000 is offline  
Old 09-10-2003, 08:56 PM   #7
silverblueL200
Guest
 
Posts: n/a
Default

My service department is open till 6 or 7, maybe you drop it off one night and sweat talk them into a loaner car...I was able to get a loaner car for 3 days when they had it for warranty work.
 
Old 09-10-2003, 09:51 PM   #8
sattech
Senior Member
sattech is on a distinguished road
 
Join Date: Feb 2000
Location: Saturn of Norwood, Ma
Posts: 1,466
Default

I work 7:30-5:00 Mon thru Fri. Except for Thursdays , of course, then I work 7:30 until 7:00.
Oh yes and the occasional Saturdays.
I feel bad for you guys, only having to work 8-5 Mon thru Fri. With no time to get anything else done
Just joking folks, it's part of my business.
Our service dept, is open from 8-1 on Saturdays. with a skeleton crew. Like you we have things we need to do. The company can't make us work 50-60hrs a week and they can't hire someone to work just Saturdays.
We try to stay away from major repairs on the weekend because if one tech gets tied up on a major job on a Saturday, half of the Saturday work force is tied up. We would have to take fewer appointments. During the week most people can't get away from work to get a service done they can wait for. That's why we open Saturdays. For jobs that take longer we provide loaners during the week for the guest's convenience.
...
~ If it worked before you messed with it, it must be something you did ~
sattech is offline  
Old 09-10-2003, 10:08 PM   #9
skijay
Senior Member
skijay will become famous soon enough
 
Join Date: Aug 2001
Location: Avon, CT
Posts: 1,115
 
Default

The 4 dealerships in my area also are on a skeleton crew on Saturdays as they prefer to due larger jobs Mon-Fri.

I am actually taking advantage of a wax special offered by my dealer on my VUE this Saturday!
...
2021 Subaru Forester / AT
2006 Scion Xa / AT

Former cars:
2009 Subaru Forester / AT
2003 Saturn VUE 2.2 / 5 sp
2001 Saturn L100 - 5 sp
1997 Saturn SL2 - AT
1996 Saturn SL2 - 5 sp
skijay is offline  
Old 09-10-2003, 10:49 PM   #10
mikthehickNC
Senior Member
mikthehickNC is on a distinguished road
 
mikthehickNC's Avatar
 
Join Date: Mar 2002
Location: Albemarle, VA
Posts: 1,259
 

2004 ION-2 Sedan
1996 SL1
Default

go to saturn of woodbridge, VA, about 40 minutes from DC, if you're ever in the area. One of the best
...
2005 Mazda6 Hatch
mikthehickNC is offline  
Old 09-12-2003, 08:31 AM   #11
BobL
Master Member
BobL is on a distinguished road
 
Join Date: Feb 2000
Location: Raleigh, NC
Posts: 4,559
Default

Saturn of Raleigh will take you to work and pick you up when your car is done.
BobL is offline  
Old 09-12-2003, 08:54 AM   #12
PLANOSATURN
Member
PLANOSATURN is on a distinguished road
 
PLANOSATURN's Avatar
 
Join Date: Aug 2003
Location: PLANO,TX
Posts: 117
Default

Saturn of Plano has a full crew on Saturnday, but that is also the day most people have to get things done, so major repairs may take a little longer than 8-5 on Saturnday. If someone comes in with a light on, we generally hook up the TechII right on the drive to see if it is major or life-threatining. Loaner cars are not out of the question for dire circumstances.
PLANOSATURN is offline  
Old 09-12-2003, 10:42 AM   #13
skijay
Senior Member
skijay will become famous soon enough
 
Join Date: Aug 2001
Location: Avon, CT
Posts: 1,115
 
Default

The loaner car.....I "signed" my way my rights to one at the purchasing dealer. Actually it was a document acknolwledging that the dealer will not give me a loaner under any circumstance.

They will call Enterprise and have them pick me up, but if it is a warranty claim and Saturn CAC will authorize it, I am covered, if not I am on my own.

Going to the Saturn retailler that I go to now, I have only needed a rental once for my L100. No Questions asked, they had Enterprise waiting for me and I had no bill and no crap to deal with! I did not even have to ask for a loaner or a rental car!!!!

Does Saturn have an arrangement with Enterprise????
skijay is offline  
Old 09-12-2003, 10:51 AM   #14
PLANOSATURN
Member
PLANOSATURN is on a distinguished road
 
PLANOSATURN's Avatar
 
Join Date: Aug 2003
Location: PLANO,TX
Posts: 117
Default

Quote:
Originally posted by skijay
Does Saturn have an arrangement with Enterprise????
We try to use Enterprise here in Plano because they buy a lot of cars from us, but Saturn Corp. does not have an "agreement" with anyone rental agency in particular.
PLANOSATURN is offline  
Old 09-12-2003, 01:00 PM   #15
OhioVueBoy
Master Member
OhioVueBoy has a spectacular aura aboutOhioVueBoy has a spectacular aura aboutOhioVueBoy has a spectacular aura about
 
OhioVueBoy's Avatar
 
Join Date: Apr 2002
Location: N. Bethesda, Maryland (DC) (Dayton Ohio Native)
Posts: 9,295
 

2002 VUE 2.2L
Default

Bring it to us Actually it would work out great, but you are so far away hehe. We are open Mon-Thurs 7:30-Midnight, and Fri 7:30-5:00, and Saturday 9:00-5:00, and are fully staffed every day. As a matter of fact, Saturday is usually the day that we get slammed with cars.
~D.J.~
...
2012 Mercedes Benz C250 Sport Sedan
2008 smart fortwo Passion Coupe 8/28/2008 - 3/12/2012
2002 VUE FWD4m - Gone but not forgotten. 5/14/2002 - 10/31/2011
OhioVueBoy is offline  
Old 09-12-2003, 04:24 PM   #16
eRic 02sc2
Super Member
eRic 02sc2 has a spectacular aura abouteRic 02sc2 has a spectacular aura about
 
eRic 02sc2's Avatar
 
Join Date: Feb 2000
Location: Closed Course. Professional Driver.
Posts: 14,542
 
Default

the retailers around here either work late on monday and thursday OR they work late monday and have saturday service. however saturday is only for light work.
...
eRic 02sc2
DR SCCA Solo 2001,2002 1st DSP
WHRRi 2007,2010 Fun Run 1st
DR SCCA 2008 Triathalon 1st PF
DR SCCA Solo 2009 2nd ST
DR SCCA Solo 2010 1st ST
Crutchfield: pkeqe-6j8e3-d2qqe
eRic 02sc2 is offline  
Old 09-12-2003, 04:51 PM   #17
Qlara
Master Member
Qlara is on a distinguished road
 
Qlara's Avatar
 
Join Date: Oct 2000
Location: Earth
Posts: 5,905
 
Default

Not just Saturn, other dealership has the similar work practice as well. The Lincoln/Mercury dealer told me the same thing when I try to ask them to do some warranty services on Saturday....I've to go in during weekdays instead. Oh well.....

Saturday services usually just involve Brake, Oil change, routine maintenance stuff only.
Qlara is offline  
Old 09-12-2003, 06:39 PM   #18
OhioVueBoy
Master Member
OhioVueBoy has a spectacular aura aboutOhioVueBoy has a spectacular aura aboutOhioVueBoy has a spectacular aura about
 
OhioVueBoy's Avatar
 
Join Date: Apr 2002
Location: N. Bethesda, Maryland (DC) (Dayton Ohio Native)
Posts: 9,295
 

2002 VUE 2.2L
Default

Hem, that is totally backwards fron us... a Saturday is just like any other day, except we get slammed with lightwork, but still keep doing major work.
~D.J.~
...
2012 Mercedes Benz C250 Sport Sedan
2008 smart fortwo Passion Coupe 8/28/2008 - 3/12/2012
2002 VUE FWD4m - Gone but not forgotten. 5/14/2002 - 10/31/2011
OhioVueBoy is offline  
Closed Thread

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New Aura Saturday! KCAura Aura General 4 09-05-2006 04:49 PM
Saturday in the Park... Slick Vue General 2 08-01-2005 12:09 AM
Picking Up My 05 Ion2 on Saturday eXtremeJobber Ion General 15 02-27-2005 09:38 PM
Picked up 04 Saturday uhlemd Vue General 11 09-18-2003 04:03 AM


All times are GMT -4. The time now is 12:28 PM.

Advanced Forum Search | Advanced Photo Search


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
SaturnFans.com. The Saturn Enthusiasts Site.