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View Poll Results: warranty purchase
buy extended warranty 18 37.50%
don't buy extended warranty 29 60.42%
buy a different vehicle 1 2.08%
Voters: 48. You may not vote on this poll

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Old 12-05-2002, 01:07 AM   #1
VUEnewbie
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Default extended warranty - buy it or not?

Hi everyone
I am now into my 9th week of waiting for my new VUE to arrive and am wondering what the general consensus is about extended warranties?? Is it something that people recommend I purchase or is the standard warranty sufficient?? I have not owned a Saturn before, and have always dealt with imports which never have been problems during the regular warranty.
Thanks in advance for any advice.
Cheers Nancy

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Old 12-05-2002, 01:25 AM   #2
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You'll almost never have enough covered repairs to pay for the contract. For example, the 6 year/100K miles plan is $2495. Will you have that many repairs between the end of the factory coverage and then?

Although it's not an issue with the zero/zero promtions right now, if you finance the service contract you're also paying interest on it.

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Old 12-05-2002, 01:36 AM   #3
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Nancy - are you in Canada or USA?

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Old 12-05-2002, 08:36 AM   #4
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Not me. I never buy extended warranties on anything. As long as I have the discipline to keep some cash available in a money market account for unexpected repairs, I figure I'll take the warranty money and invest it. Almost in every case I will then have the money for repairs plus some left over.

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Old 12-05-2002, 09:19 AM   #5
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Default kinda hard sell

When we purchased our '02 LW300 the finance lady at the retailer ( who is a dead ringer for CNBC's Sue Herrara) was professional about presenting the extended warranty packages at the time of signing the zero % paperwork, but when we purchased our VUE 3 wekks ago..BOY did we get the HARD sell from her boss the F&I Mgr. Nice guy just he related all these horror stories etc etc...This is NOT Saturn's style..No big deal just felt like a was being hammered by a cheesey insurance salesman. No offense to professional sales people here on board. Hopefully you know what I mean.

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Old 12-05-2002, 09:20 AM   #6
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After owning my problematic 2001 L100 that was dumped for a 2003 VUE, I opted for a warranty. I bought a Ryan 5yr/100k "bumper to bumper", $100 deductible. The cost was $1600. I financed it at the 0%.

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Old 12-05-2002, 10:58 AM   #7
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Quote:
Originally posted by John7
Not me. I never buy extended warranties on anything. As long as I have the discipline to keep some cash available in a money market account for unexpected repairs, I figure I'll take the warranty money and invest it. Almost in every case I will then have the money for repairs plus some left over.
That's what I do. Take that $2,500 (and this is taxable but if you get 0% no finance charge) and put in a money market account. If you get in an accident this will pay the deductable. What if something around the house goes? ex. Water Heater. That money for the extended warranty can not be used except for the vehicle and only if something goes wrong. These warranties don't pay out for 3 years (or 36K miles). Again, this is a personal choice. If you get one I would be careful of non-GM plans. If you get the GM plan service done at Saturn and some of these fly by nights go belly up. Last time I bought one was for a washer and dryer. Company went belly up and had worthless piece of paper.

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Old 12-05-2002, 11:07 AM   #8
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get the Saturn extended plan to cover the time period that you plan on keeping your Saturn. my old 92 sc and new 96 sc2 both got valve guide and piston ring replacements to fix oil consumption. that alone was worth the warranty cost. it got the bumper-to-bumper $0 deductible deal from saturn so all i had to do was stop in drop off the car, they gave me loaners and called me when it was time to get my coupe back. no hassles. of course my coupes may have lead harder lives than others from open tracking and autocrossing so i broke more stuff, but hey. i got my moneys worth. saturn used to (still?) have a deal were they'd refund the price of the warranty if you didn't use it?

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Old 12-05-2002, 12:13 PM   #9
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Shame that so many Saturns have the oil problems. Glad they took care of you. But if they say the comsumption is normal will they fix something like that (They tell propl that it is normal)? It's a shame that Saturn wouldn't stand by a problem that seems to be comon with many Saturns and that you have to buy an extended warranty to get satisfaction. The 2.2 dosen't use a drop of oil. I have 36 K miles and have not heard of any here on this board

Last edited by ricksLS1; 12-05-2002 at 12:19 PM..

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Old 12-05-2002, 12:50 PM   #10
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Normally I would never consider getting an extended warranty. But with what has happened with my L, I would recommend it now. Saturn has been cheaping out on parts quality (steering racks), and a lot of issues with build quality. May not apply with the VUE, but I would guess that it would. Their service and support has been good, but I think most people would prefer to not have to visit the service dept.

I had over $5000 worth of waranty repairs in the first 2 years/36,000 miles. I'm sure many of the problems have been fixed permenantly, but I don't think it would be outside the realm of possability to rack up another $2000 worth.

Last edited by spork; 12-05-2002 at 12:56 PM..

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Old 12-05-2002, 01:09 PM   #11
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Arrow Re: extended warranty - buy it or not?

Quote:
Originally posted by VUEnewbie
Hi everyone
I am now into my 9th week of waiting for my new VUE to arrive
Tangent alert:

Nine weeks? What did you order?

I did mine at the beginning of November, and last I was told, it should be here in two or three weeks.

Gary

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Old 12-05-2002, 01:19 PM   #12
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Hard pushing the sale of an extended warranty have always baffled me. At the sales pitch, the sales person is always pitching the reliablity of the car, but towards the closing of the sale, the sales person takes a 180 and tells you everything bad that *might* happen so you can buy the extended warranty. Its as if he's telling you NOT to buy the car because of all the problems you *might* have with it.

It's not just cars, its electronics too. I can't go to Best Buy and buy something over $50 without someone asking me if I want a Service or Replacement plan with my purchase.

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Old 12-05-2002, 01:31 PM   #13
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Sad Bingo

You make a great point about the 180% flip flop from our cars are great to you better pay extra just in case they aren't. In fact we were Video and Audio taped in the Finance Managers office to prove that he had gone over the options and we declined them. of course we live in Tampa Bay area of Florida which although I love the area in general, its like living inside a Jerry Springer episode. Guess they just want to cover their(blank) because of bad sales practices at other "dealerships" as well as the consumer who doesn't remember getting the whole offer (sales pitch) and wants to come back on the saturn retailer AFTER they have problems that the plan would cover.

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Old 12-05-2002, 01:51 PM   #14
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Default Re: Bingo

Quote:
Originally posted by pitboss
You make a great point about the 180% flip flop from our cars are great to you better pay extra just in case they aren't. In fact we were Video and Audio taped in the Finance Managers office to prove that he had gone over the options and we declined them. of course we live in Tampa Bay area of Florida which although I love the area in general, its like living inside a Jerry Springer episode. Guess they just want to cover their(blank) because of bad sales practices at other "dealerships" as well as the consumer who doesn't remember getting the whole offer (sales pitch) and wants to come back on the saturn retailer AFTER they have problems that the plan would cover.
Holy Big Brother. Maybe they taped to ensure he tried to sell you these things. The dealer I go to mentions it when you decide to buy and when yu sign the final paers but just mention it once and give you some documentation. The sales manager is the finance person.

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Old 12-05-2002, 03:03 PM   #15
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Keep the money...if you feel the need to have it, put that amount in saving bonds instead...after all, the dealers are betting that you don't need it or it won't cost that much, why get it?!?

However, if you'll be taking to shop for schedule maintenance, I would buy Saturn's service maitenance warranty (I'm told it saves up to 50% off the regular price).

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Old 12-05-2002, 04:00 PM   #16
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Default Re: Re: extended warranty - buy it or not?

Quote:
Originally posted by gaf3
Tangent alert:

Nine weeks? What did you order?

I did mine at the beginning of November, and last I was told, it should be here in two or three weeks.

Gary
Hey it took 11 weeks to get my VUE. But then again, I'm from Canada and it probably sat at the border for 2 weeks waiting for Customs to let it in.

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Old 12-05-2002, 04:30 PM   #17
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I always get an extended warranty.


To me, it's kind of like an insurance policy (and to a lesser extent On*Star kind of falls into this category, i.e. peace of mind).

Sure you may never use it, but it sure is nice when you need it. Add to the fact that you can add it to the financing, it isn't such a bad deal.

...
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Old 12-05-2002, 04:30 PM   #18
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I think another name for extended warrenty is repair insurance. Accident insurance is one thing, but repair insurance is unnecessary in my mind. I'd pocket the money and fix a problem if one occurs after warrenty. The best "Extended Warrenty" I can think of is proper maintenance. If you have a great big fear that this vehicle is going to break down on you, buy a car that you think won't break down.

If you must get repair insurance (cunningly called "Extended Warrenty") get the one offered by the vehicle manufacturer.

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Old 12-05-2002, 04:32 PM   #19
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Actually, taping would be a good idea on the consumer side. Take your camcorder in and record the transaction.

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Old 12-05-2002, 04:53 PM   #20
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Default purchasing the VUE

Hi everyone .. in answer to some of your questions .. I am in Canada, on the west coast.
I ordered the VUE at the end of September and was told it would take 10 - 12 weeks. I just had a telephone message from the dealer saying it wasn't likely to come in now until after Xmas.
I ordered the 5 speed, sunroof, side-curtains, ... nothing too extraordinary. Are other people in Canada experiencing long waits like this?? And is anyone in Canada getting the 0% financing?? It's not here in British Columbia.
And thanks everyone for giving me some great information about the warranty option ... I am thinking I will take the regular and bank the extra money for a rainy day.
cheers, nancy

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