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Old 10-05-2014, 07:01 AM   #1
Vedivan
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2009 Outlook XR
Default Outlook Onstar Issue

I bought a 2009 Outlook a couple months ago. The battery died, and I replaced it. About 2 weeks later, the Onstar voice started coming on and stating that it could not connect to Onstar. It says it when you open the door, again when you start the vehicle, and will say it every 16 minutes. I have the red light on my rear view mirror indicating a problem with the system. From what I have read, it is likely the Onstar backup battery. Is there a published walkthrough (Youtube, etc.) on how to replace this battery. Also, Are there any pictures of the Onstar module so I can identify it, and perhaps disconnect the VCIM if I decide to go that route? I believe it's located inside the back trim panel where the jack is, but there are a few modules located there and I don't know which one is the Onstar.

Thanks,

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Old 10-06-2014, 06:59 PM   #2
Penrod
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2009 Outlook XE
Default Re: Outlook Onstar Issue

Not sure if this will get rid of your light or if you want to disable it, but here is a video showing where it could be and could be something to try.

https://www.youtube.com/watch?v=ZMlhs_-PaHk

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Old 10-09-2014, 09:35 AM   #3
onefunkar
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2008 Outlook XR
2007 AURA XR
Default Re: Outlook Onstar Issue

i believe only gm vehicle that has backup battery for onstar is 2008 thru 2010 vues.

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