Letter from Saturn regarding service

[kbg1]

hi
have any canadian owners got a letter from saturn on where to go for service?
i know its to chevy dealers,but i thought we were going to be assigned to a certain dealer in the area???

can anyone confirm this?
did anyone receive a letter yet?
thanks,jeff

[Warren]

Originally Posted by kbg1

hi
have any canadian owners got a letter from saturn on where to go for service?
i know its to chevy dealers,but i thought we were going to be assigned to a certain dealer in the area???

can anyone confirm this?
did anyone receive a letter yet?
thanks,jeff

I have been trying to get this info from GM for the last little while. No luck, hence, no letter. I have the feeling that as long as there is a Saturn retailer in your area (not necessarily the one where you purchased your vehicle), you will be expected to take your vehicle there. Unfortunately, at least in my experience, the retailer is still open but the staff, IMHO, are not qualified. I won't go near the place any longer. To bad, they had a really excellent service department.