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Old 03-14-2007, 03:44 AM   #1
4time saturn fa
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2007 Outlook XR
2003 VUE 3.0L
Default recalls...clarification

Ok Ya'll

just to clarify....when i took my outlook in to put my splash guards on....the service tech said....[B]"there has been a recall"[B]. then he went on to explain what the recalls were...i have not recieved any letter or any other sort of thing. I found out about the tranny issue though this site.....

The other 2 issues were the 1. memory seat issue and thanks to morpheous ....3. the liftgate swith....they did no other work cause the tech said that they had just got the equipment or whatever in to fix it....so when i take it next time....i guess they willl.

i havent had any issues with my memory seat other than i think it forgot the #2 setting....the liftgate works wonderfully! i dont think there is any need to worry about none of this....

...
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Old 03-14-2007, 09:35 AM   #2
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Default Re: recalls...clarification

"Recall" may not be the right word either. Some of these issues sound like TSBs (Technical Service Bulletins), which means there are issues (and fixes for them) that the manufacturer is aware of. Instructions are sent to the dealer so they can address the issues.

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Old 03-14-2007, 11:39 AM   #3
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Default Re: recalls...clarification

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Originally Posted by skydrive View Post
"Recall" may not be the right word either. Some of these issues sound like TSBs (Technical Service Bulletins), which means there are issues (and fixes for them) that the manufacturer is aware of. Instructions are sent to the dealer so they can address the issues.
Does seem weird to call them a "recall", but that's definitely what the dealer said. Also thought that once they are assigned a 5-digit code it is considered a recall. The TSBs seem to have a longer series of numbers.

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Old 03-14-2007, 02:26 PM   #4
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Default Re: recalls...clarification

The OUTLOOK has 3 Service Bulletins and 1 recall going right now.

The recall is for a reprogramming of the SDM module. Has to do with the airbags. There is a VIN spread and not all vehicles are affected. The owners will be notified.

The 3 Service bulletins consist of one transmission recal program. One retainer install on the cowl under the wiper blades, and the last one consists of 3 items.
1. Re-route of the seat harness on the 8 way drivers electric seat.
2. Check of the operation of the switch for the powered liftgate.
3. Lubrication of the intemediate shaft steering bearing boot.

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Old 03-14-2007, 03:46 PM   #5
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Default Re: recalls...clarification

Quote:
Originally Posted by ARECCE View Post
The OUTLOOK has 3 Service Bulletins and 1 recall going right now.

The recall is for a reprogramming of the SDM module. Has to do with the airbags. There is a VIN spread and not all vehicles are affected. The owners will be notified.

The 3 Service bulletins consist of one transmission recal program. One retainer install on the cowl under the wiper blades, and the last one consists of 3 items.
1. Re-route of the seat harness on the 8 way drivers electric seat.
2. Check of the operation of the switch for the powered liftgate.
3. Lubrication of the intemediate shaft steering bearing boot.
I thought I read somewhere that the transmission TSB had been upgraded to a recall. Something about that allowing them to perform it on vehicles on the lot before going out to customers. Maybe it's just on the Acadia though, but I would think that if it's on one of the lambdas it would apply to all (ok, well, "both" since the Enclave's not out yet ... )

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Old 03-14-2007, 04:38 PM   #6
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Default Re: recalls...clarification

Quote:
Originally Posted by ARECCE View Post
The OUTLOOK has 3 Service Bulletins and 1 recall going right now.

The recall is for a reprogramming of the SDM module. Has to do with the airbags. There is a VIN spread and not all vehicles are affected. The owners will be notified.

The 3 Service bulletins consist of one transmission recal program. One retainer install on the cowl under the wiper blades, and the last one consists of 3 items.
1. Re-route of the seat harness on the 8 way drivers electric seat.
2. Check of the operation of the switch for the powered liftgate.
3. Lubrication of the intemediate shaft steering bearing boot.
After 4.5 weeks, I still have only 1,600 miles. I'll get those 3 items looked at when I go in for my 3,000 mile oil change. So far I have no probs with any of those items. Knock on wood. But I'll get them looked at. Thanks for the info.

...
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2008 Acura RDX-Tech, loaded, including HIDs and heated leather
2002 Nissan Altiima V6, loaded, including HIDs and heated leather

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Old 03-14-2007, 06:01 PM   #7
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Default Re: recalls...clarification

Quote:
Originally Posted by ThePlainsman View Post
After 4.5 weeks, I still have only 1,600 miles. I'll get those 3 items looked at when I go in for my 3,000 mile oil change. So far I have no probs with any of those items. Knock on wood. But I'll get them looked at. Thanks for the info.
I would suggest you take it in ASAP with respect to the airbag campaign. The system MAY not provide the level of safety expected until it's complete. A lot can happen in 1200 miles.

Also
Still a lot of innacurate terms going on here
There are 2 threads going at once
You may want to read comments in the follwoing thread
http://www.saturnfans.com/forums/showthread.php?t=96067

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Old 03-14-2007, 06:16 PM   #8
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Default Re: recalls...clarification

Quote:
Originally Posted by ARECCE View Post
The OUTLOOK has 3 Service Bulletins and 1 recall going right now.

The recall is for a reprogramming of the SDM module. Has to do with the airbags. There is a VIN spread and not all vehicles are affected. The owners will be notified.

The 3 Service bulletins consist of one transmission recal program. One retainer install on the cowl under the wiper blades, and the last one consists of 3 items.
1. Re-route of the seat harness on the 8 way drivers electric seat.
2. Check of the operation of the switch for the powered liftgate.
3. Lubrication of the intemediate shaft steering bearing boot.

There are many more TSBs than 3... again they do not neccessarily affect all vehicles only if the condition exits. I beleive you are confusing the term TSB with campaign (aka recall)

There are actually 4 current campaigns (recalls) that affect the Outlook
But only 1 is related to safety #07043A.
It affects almost all Outlook's built to date from 7J100001 to 7J119217 (last 8 digits of VIN)

I really cant stress enough that everyone take the time to get your Outlook in for this SDM (airbag controller) reprogramming ASAP- For your own safety!!

The good news is they will likely be able to complete any other outstanding campaign at that time as well if they apply to your Outlook.
Transmission controller software (#07058)
Engine Compartment Water Intrusion (#07008)
#07073 covers a number of somewhat minor items (steering shaft boot lubrication, function test the the liftgate switch, reroute a harness under the driver seat)

But again all of these TSBs affect most all Outlooks/Acadias built up to a specific date. Check with your dealer to know for certain if they apply

HTH
WopOnTour

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Old 03-14-2007, 07:46 PM   #9
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Default Re: recalls...clarification

Quote:
Originally Posted by WopOnTour View Post
I would suggest you take it in ASAP with respect to the airbag campaign. The system MAY not provide the level of safety expected until it's complete. A lot can happen in 1200 miles.

Also
Still a lot of innacurate terms going on here
There are 2 threads going at once
You may want to read comments in the follwoing thread
http://www.saturnfans.com/forums/showthread.php?t=96067

WopOnTour
I got the airbag sensor thing and the tranny upgrade done two weeks ago. It's that other stuff he listed that I didn't know about.

...
2007 Saturn Outlook XR AWD, loaded, including HIDs and heated leather
2008 Acura RDX-Tech, loaded, including HIDs and heated leather
2002 Nissan Altiima V6, loaded, including HIDs and heated leather

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Old 03-15-2007, 07:30 PM   #10
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Default Re: recalls...clarification

so do you think all these little problems are just mostly computer type bugs or will there be bigger problems down the road as far as reliability?? Normally i wouldn't buy a first year car but i really like the outlook just wouldn't want a lemon years from now also i have never owned a gm before

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Old 03-15-2007, 09:10 PM   #11
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Default Re: recalls...clarification

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Originally Posted by sox05 View Post
so do you think all these little problems are just mostly computer type bugs or will there be bigger problems down the road as far as reliability?? Normally i wouldn't buy a first year car but i really like the outlook just wouldn't want a lemon years from now also i have never owned a gm before

You can find problems in a brand new Benz. In fact, expensive German cars are notorious for quality problems.

Before I went Japanese (they weren't perfect either), I was a Chevy buyer, new and used. Chevy was the only GM brand I trusted. I had very good luck over the decades with Chevrolets, but again, they weren't perfect.

I'm prejudiced against the other GM brands. Buicks have an "senior citizen" image to me, so I won't touch 'em. Pontiacs ared the prettiest of all GM brands, but I don't trust the reliability. GMC has a truck image. I don't want a truck image. Hummer doesn't make any sense to me. I"m never going off-road, so why would I want that?

I had never given Saturn a thought until the Vue came out years ago, but I decided it was too damn small for a family of five. So I forgot about Saturn again for years until the Outlook came out.

So far, I don't regret the purchase.

...
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2008 Acura RDX-Tech, loaded, including HIDs and heated leather
2002 Nissan Altiima V6, loaded, including HIDs and heated leather

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Old 03-15-2007, 09:58 PM   #12
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Default Re: recalls...clarification

I have a 2002 Acura MDX. It has had multiple recalls and, while I have liked it overall, it has been far from trouble free. Let's just say I am glad I bought the extened warranty. I'm actually glad they're acting so fast to fix these issues. Acura waited years before issuing a recall on the MDX transmission, and still hasn't figured out a way to fix the '01s and '02s.

Kelly

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Old 03-16-2007, 08:51 AM   #13
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Default Re: recalls...clarification

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I have a 2002 Acura MDX. It has had multiple recalls and, while I have liked it overall, it has been far from trouble free. Let's just say I am glad I bought the extened warranty. I'm actually glad they're acting so fast to fix these issues. Acura waited years before issuing a recall on the MDX transmission, and still hasn't figured out a way to fix the '01s and '02s.

Kelly
Thanks for providing this perspective kjf. I've been involved in the "quality" debate before and perception is reality. All cars, especially new platforms, have problems. It just seems as though we only illuminate the problems faced by particular companies (GM, Ford, Chrysler). The items I have had fixed on my Outlook didn't appear to be a problem. Even the TCM was really a nusiance not a problem.

BUY MORE OUTLOOKS!

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