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Old 09-13-2008, 10:51 PM   #6
montrealvue
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Location: Montreal,Quebec
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Default Re: GM settles suit for faulty Saturn trans - GM states claims are "widely exaggerate

Quote:
Originally Posted by BobbyP View Post
Saturn missed a great opportunity to show the auto industry what world class customer service could have been by properly supporting these VUE owners in their time of need.

Saturn could have came out of this situation smelling like a rose. Instead they turned their back on these VUE owners and forced them to file a class action law suit.

+1.... This left a BAD taste in alot of owners mouths. Not to mention how many others stayed away from Saturn as a result. This a PR nightmare that could have been avoided.

REWARD EXCELLENCE!

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