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Old 02-25-2010, 09:32 PM   #18
badtzbuzz
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badtzbuzz is on a distinguished road
 
Join Date: Oct 2002
Location: New York City
Posts: 87
Default Re: Saturn Introduces "Saturn Authorized Service Providers"

Recently used Uptown Chevy Cadillac, formerly Saturn of Harlem, in NYC.

I told the service tech I was in for Maintenaince Interval I, she looked at me as if I was speaking a different language. I didn't have time to explain to her exactly what it entailed, so she settled on a routine 3K service plus tire rotation. Needless to say I have no confidence in this new service dept. In the past, all I had to say was which interval I wanted.

The place is under new ownership (old management was owned by GM itself, I'm told) and it appears they replaced all the service desk tech's, kept some not so nice sales managers and some mechanics.

waiting for 0% APR on an enclave...doubt it will happen though.

REWARD EXCELLENCE!

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