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Old 03-11-2009, 07:33 PM   #2
VTHokie00SL2
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Join Date: Feb 2000
Location: Pennsylvania
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Default Re: Jill Lajdziak: Retail Experience Makes the Saturn Difference

It's no surprise that she's going to focus on the retail experience, because that's all Saturn has left. For me it was always about the product. Frankly, I couldn't care less about the retail experience. I'll put up with a bad dealer in order to get the car I want.

What really made the difference for Saturn was the product coming from Spring Hill. After Saturn lost Spring Hill, it lost its real identity.

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