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Search: Posts Made By: dschrader
Forum: Sky Tech 06-02-2008, 06:19 PM
Replies: 8
Views: 5,067
Posted By dschrader
Re: My sky roof only opens one side

sounds like it's time to visit your local service dept.
Forum: General Saturn Discussion 05-31-2008, 02:13 PM
Replies: 20
Views: 3,222
Posted By dschrader
Re: Riddle Me This... a 2009 Saturn Teaser

this is the 2009 Non-Hybrid 2.4 they are talking about getting 33 mpg EPA Highway.

Yes that is 1mpg better than the 2008 Hybrid rating.
Forum: General Saturn Discussion 05-31-2008, 10:06 AM
Replies: 20
Views: 3,222
Posted By dschrader
Re: Riddle Me This... a 2009 Saturn Teaser

The 4cyl x 6 speed auto answer is correct. By achieving 33mpg highway we will be able to advertise the AURA as the most fuel effecient mid size sedan on the road.

Saturn will market the daylights...
Forum: L-Series Tech 05-20-2008, 11:02 AM
Replies: 4
Views: 906
Posted By dschrader
Re: Catera engine in ls2?

other than the Catera was set up for RWD and the engine tune it is essentially the same engine.

However those two factors may cause some issues if you try a transplant. Mainly the tranny set up...
Forum: Polls and Questions 04-17-2008, 11:42 AM
Replies: 21
Views: 7,233
Posted By dschrader
Re: Do you have a GM card?

I carry the extended family card. We usually have $500-$1000 in earnings every time the wife's lease comes due.
Forum: Ion General 04-02-2008, 04:51 PM
Replies: 8
Views: 956
Posted By dschrader
Re: Horrible service experience at dealership this morning

Ok you caught the loophole. The 5/100,000 POWERTRAIN warranty covers alternate transportation. So if you're tranny dies your covered but if your power window regulator fails you are on your own. ...
Forum: Ion General 04-01-2008, 01:02 PM
Replies: 8
Views: 956
Posted By dschrader
Re: Horrible service experience at dealership this morning

yeah definately poorly handled, however he is unfortunately correct.

The standard factory warranty DOES NOT cover alternate transportation.

Hope the repair goes well...
Forum: General Saturn Discussion 03-31-2008, 10:04 AM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

Individual facilities may survey for any maintinance to ensure processes are being followed, but for the sake of CSI scores that are recorded and measured on a corporate/national level only warranty...
Forum: General Saturn Discussion 03-29-2008, 01:01 PM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

[QUOTE=Squareback;1225354]Couple of things--first off, the dealer has absolutely no control over who does and does not get surveyed. Their only responsibility is to properly enter your information...
Forum: General Saturn Discussion 03-28-2008, 11:30 AM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

Ask them if your repairs qualify and make sure they have your information correct in their computers. Could be possible that someone "fat fingered" your address and the surveys are getting bounced...
Forum: Ion General 03-27-2008, 06:02 PM
Replies: 9
Views: 2,080
Posted By dschrader
Re: stock '04 Saturn Ion 1 automatic 0-60

I was going to guess an hour and a half
Forum: Vue General 03-27-2008, 04:11 PM
Replies: 6
Views: 928
Posted By dschrader
Re: What Does Vue Mean????

Versatility
Utility
Efficiency

Actually I just made that up when the VUE was released...I don't think it is an "official" acronym.
Forum: General Saturn Discussion 03-27-2008, 02:19 PM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

Usually they only survey once per instance so if you take it in more than once for the same item you wouldn't be doubled surveyed. But again it could be different in Canada.
Forum: General Saturn Discussion 03-27-2008, 02:18 PM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

Ok perhaps I should have been a bit more specific but it goes like this:

Completely satisfied= 4.0
Somewhat satisfied = 3.0
Satisfied = 2.0
Somewhat dissatisfied = 1.0
Completely dissatisfied...
Forum: General Saturn Discussion 03-27-2008, 11:24 AM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

I won't go too far into specifics but this is the general gist of how the system works.

Saturn/GM surveys all new car purchases and warranty repairs. They grade you on a 4.0 scale with...
Forum: General Saturn Discussion 03-25-2008, 02:47 PM
Replies: 29
Views: 1,914
Posted By dschrader
Re: Customer satisfaction surveys rigged...

I agree that no client should be pressured into filling out a survey a certain way but I don't think that some "coaching" is a bad thing.

Think about it this way: How many times in life are you...
Forum: Astra General 02-20-2008, 05:53 PM
Replies: 35
Views: 2,320
Posted By dschrader
Re: Tried to buy an Astra today...

Sorry for taking so long to get this information but here is what I found:

The bulletin for the conquest cash reads "Saturn is announcing a conquest incentive for current owners/lessees of 1999 or...
Forum: Astra General 02-20-2008, 12:55 PM
Replies: 35
Views: 2,320
Posted By dschrader
Re: Tried to buy an Astra today...

As a Sales Manager at a facility let me see if I can help.

The GM Card deal is a pain we deal with everyday. Saturn, Saab, and Hummer are the only brands limited to just the Extended Family Card...
Forum: Vue General 02-07-2008, 06:18 PM
Replies: 6
Views: 3,714
Posted By dschrader
Re: What does VUE mean?

Versatility, Utility and Efficiency

But I just made that up
Forum: Sky Tech 01-24-2008, 01:38 PM
Replies: 11
Views: 13,805
Posted By dschrader
Re: Getting a new key made

This method does work if you have one original key. It's easy and takes about 20 seconds. We do it all the time with used cars and/or new cars that we lose keys to.

However if you have lost all...
Forum: General Saturn Discussion 01-21-2008, 01:59 PM
Replies: 25
Views: 3,025
Posted By dschrader
Re: Saturns May be Sold Alongside Other GM Brands in New, Major Market Megastores

Blatant exaggeration/lying is also SOP in the media.

I guess we'll have to wait and see how this one plays out.
Forum: General Saturn Discussion 01-21-2008, 12:24 PM
Replies: 25
Views: 3,025
Posted By dschrader
Re: Saturns May be Sold Alongside Other GM Brands in New, Major Market Megastores

All Saturn Facilities received a message from Mark LaNeve today stating that this story is a "gross misrepresentation" of GM's current marketing strategy and that there are no plans to announce a...
Forum: General Saturn Discussion 01-10-2008, 04:55 PM
Replies: 6
Views: 750
Posted By dschrader
Re: Which Saturn fan...

the 3.5L is a pushrod

the 3.6 should be a DOHC, not OHV.
Forum: Astra General 01-09-2008, 11:43 AM
Replies: 33
Views: 3,692
Posted By dschrader
Re: its about time yess its here!

Sounds like a sweet ride

FWIW we're still waiting here in central MI
Forum: General Saturn Discussion 12-31-2007, 09:34 AM
Replies: 14
Views: 1,086
Posted By dschrader
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