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Smee 02-09-2009 04:59 PM

Interior water leaks
 
Have any members experienced water leaks while parked? Have an 08 Outlook XR and am taking the car in tomorrow (for the fourth time) to have it "repaired"? Had a problem on the driver side and they reconnected a hose. No further issues on that side but now the passenger side is leaking. First time in on that side the tech applied some caulking but no dice, leaked on the next rain. Second time in they increased the diameter of hose, said it was plugged, still leaked when it rained. Don't know what to expect tomorrow. Does anybody have any ideas/suggestions? Dealer is open to the issue and trying to fix it but ... Interior carpeting is saturated and I'm concerned about mold over time. TIA!

khansen30 02-09-2009 05:35 PM

Re: Interior water leaks
 
[QUOTE=Smee;1396983]Have any members experienced water leaks while parked? Have an 08 Outlook XR and am taking the car in tomorrow (for the fourth time) to have it "repaired"? Had a problem on the driver side and they reconnected a hose. No further issues on that side but now the passenger side is leaking. First time in on that side the tech applied some caulking but no dice, leaked on the next rain. Second time in they increased the diameter of hose, said it was plugged, still leaked when it rained. Don't know what to expect tomorrow. Does anybody have any ideas/suggestions? Dealer is open to the issue and trying to fix it but ... Interior carpeting is saturated and I'm concerned about mold over time. TIA![/QUOTE]

Are you talking about leaks from the sunroof? If you are, your dealer does not have any idea about what he is doing. There is a recall on the sunroof drain hoses with specific instructions on how they whould be repaired. Do a search on sunroof leaks and you will find ample posts about this, it is nothing new.

Are you talking about leaks from the roof rails? If so, some did not get sealed properly and silicone can be used here by the dealer (on the screws them selves).

Sounds like to me you need a new dealer. The carpeting and any other damage caused by the sunroof leaks can and should be replaced under waranty unless they are able to clean them sufficiently, as mine did.

Smee 02-10-2009 04:20 PM

Re: Interior water leaks
 
khan - The dealer assigned a new tech to the task. The guy tells me the recall (campaign?) was initially completed using the wrong parts. Tubing in the overhead had separated (again!) and water was flowing between the headliner and the roof. The service rep tells me they completely redid the recall using a new kit. I live in the southwestern desert so rain is an infrequent occurrence. Guess I'm in standby mode. In the meantime I'll keep an eye on the carpeting. Hmmm.

morpheus2969 02-11-2009 10:25 PM

Re: Interior water leaks
 
There is insulation between the headliner the the roof sheet metal. I would definitely make sure they replace that as well (mold). Also, if they are anything like my former dealership, check and make sure they have put everything back the way it should be (bolts, clips etc.) Good luck.

rjbengel 02-12-2009 10:38 PM

Re: Interior water leaks
 
My wife and I had our '08 Outlook XE, with sunroof, in the dealership several times for the water leak issue. Apparently, the first couple of times, they performed only the technical bulletin corrections for the water leak, and it kept leaking. The last time I had it in, I practically scolded them into doing their own investigative work, instead of relying on the technical bulletins for advice on the repair. They finally dropped the headliner and ran a hose for a couple of hours on top of the vehicle and identified the problem. The service tech said he never would have searched for a leak in the area where it was leaking.

My brother-in-law works in Saturn central office, and said that they stress to the dealership service shops to do their own troubleshooting, but apparently they're not all heeding that advice. Best advice I can give is to stay on them until the problem is resolved, or invoke the lemon law (if your state has one) and get a different vehicle.

Doug C 02-13-2009 05:22 PM

Re: Interior water leaks
 
After hearing of all this leakage, doubly glad i don't have either sunroofs, nor rails on my roof :dizzy:

Good luck with it !!

doug c

marx404 02-13-2009 06:08 PM

Re: Interior water leaks
 
khansen is right, get a new technician.

Carlucci 06-26-2009 02:50 PM

Re: Interior water leaks
 
We are going through this right now with our '08 Outlook.

We are just wrapping up our 2nd attempt of getting this fixed. Our leak seems to enter the cabin at the two rear roof lights. So far, they have been unable to positively identify where it originates from the outside.

This time they just said that they "cleared the drains", so I'm not holding out a lot of hope that it's fixed yet.

Should I just run water over the top of my car now, under controlled conditions, rather than wait until the next time getting caught in a rainstorm?

rjbengel 07-11-2009 09:14 PM

Re: Interior water leaks
 
Sorry to say, still having issues with the leaking sunroof. Have had '08 XE in four times, and problem is still not resolved. Dealership is willing to help us as much as possible to get into a new one without the sunroof, but they can only offer so much for the 08. Trying to get Saturn customer assistance to chip in a rebate offer, or something, but they have been very resistant. I'd be real hesitant about buying one of these with the sunroof, as the design has changed very little since the vehicles inception.

-- Rick

tmckinn 08-10-2009 02:12 PM

Re: Interior water leaks
 
Hi Smee - My roof leak was caused by a improperly sealed welding seam at the factory. The dealer had remove the headliner then it was a snap to find the problem.

See also my early thread on roof leaks:

search on: Roof Leak!! Roof Rack the culprit?
or thread # 1178443

This forum software doesn't let me add a URL because I have fewer than 15 posts! Guess I need to post more :)

GESPINOLA 07-21-2014 11:22 AM

Re: Interior water leaks
 
I just left my 2008 Outlook XR at the dealer. According to them the problem are the tubes that drain the water from the sunroof. These tubes run inside the front and rear columns (on the sides the windshield in the front and the side columns on the back of the car). These tubes are not long enough to drive the water until the bottom of the car so the water will leak into the inner fuse block, will damp the carpets on the passenger and driver sides and make much more damage than you can believe. As the insulator between the carpet and the floor is like a sponge, it will absorb the water and soaks all the connectors that run below the insulator (cables that run from the battery, to the seats motors and heater, etc, etc). Not to mention that it may damage the airbag triggers mechanisms located on the columns besides the windshield….Great!!!!. For now I have to replace the fuse block, the front tubes and clean the rear tubes….about $900.00…My plan is to never by a GM car ever….and I’ll make sure my family and friends never by a GM automobile. I paid $35K for this car and in the end GM knows these have lots of problems and are not fixing it….


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