Jill Lajdziak: Retail Experience Makes the Saturn Difference

From the Hub magazine: Between the time we spoke with Jill Lajdziak and the publication of this interview, General Motors announced plans to close Saturn. Well, here's another news flash: This doesn't necessarily mean the end for Saturn. And it certainly does not change the enlightened view Saturn brings to automotive retailing. Saturn was never designed to be a "luxury" automobile, but you'd never know that while visiting one of its state-of-the-art showrooms. The approach is almost majestic, with the gated dealership (if we must call it that), gracing a hillside. Golf carts whiz past, delivering customers to cars. Visitors are welcomed into a bright and airy space that nearly sparkles in the light. It is all windows, floors of bamboo, sunshine and curvaceous furniture. Kids play in a playroom while moms and dads tap at laptops in the waiting area. The garage is so shiny and bright you could just about open a restaurant in there. The pressure is so low you could almost feel a tropical breeze.

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Saturn of Tallahassee Files Lawsuit Against GM

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Bob Sura (NBA Photo)

On Friday, May 15th, Saturn of Tallahassee, co-owned by former Detroit Piston player Bob Sura, filed a lawsuit in the U.S. District Court of Florida against General Motors. According to the lawsuit, GM's decision to sell Saturn has both robbed the dealership of sales and violated their franchise agreement. Sales at Saturn of Tallahassee have dropped drastically over the past months. Their first quarter sales plunged 72 percent from just a year ago.