Former Saturn Owner Struck by "Unresponsive" and "Inattentive" Treatment from Toyota Dealer

Reader "Capitol Hill" posed the following question to Warren Brown, the Washington Post Cars columnist: I've owned three Saturns. However, now that my L300 has died, I have decided to buy a Prius. I love the car and am happy to buy one. However, after my experience with Saturn, I was struck by how unresponsive and inattentive the Toyota dealer was. I had a similar experience 17 years ago, which is what drove me to Saturn. The only reason I stuck with Toyota this time is I really wanted the Prius. Not sure I would do it again when I buy my next car. Is this a common experience?

Warren's response: Yes, unfortunately, it is.

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Freep: Next Saturn Aura to be Offered as Sedan Only

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The Detroit Free Press reported in an article published last week that Saturn plans to offer only a sedan version of it's next-gen Aura midsize car. There was speculation that the upcoming Aura, which will be heavily based on the new Opel Insignia, would be offered in sedan, hatchback, and wagon versions.