General Motors Ignition Switch Recall Notice Being Sent to Saturn Ion and Sky Owners

Ion Ignition Switch Recall Notice Letter

SaturnFans.com has obtained a copy of the letter being sent out to Ion owners impacted by the ignition switch recall. The bottom line: replacement parts are not available and if you have to drive your car make sure you remove the key fob and any other keys to eliminate any excess weight on the ignition key. A copy of the letter is shown below.

IMPORTANT SAFETY RECALL

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

General Motors has decided that a defect which relates to motor vehicle safety exists in 2005-2007 modely year (MY) Chevrolet Cobalt, 2006-2007 MY Chevrolet HHR, 2005-2006 MY Pontiac Pursuit, 2006-2007 MY Pontiac Solstice, 2007 MY Pontiac G5, 2003-2007 MY Saturn Ion, and 2007 MY Saturn Sky vehicles. As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.

IMPORTANT

  • This notice applies to ... safety recall 14063.

  • Until the recall repairs have been performed, it is very important that you remove all items from your key ring, leaving only the vehicle key. The key fob (if applicable), should also be removed from your key ring.
  • When parts become available, GM will notify you to schedule an appointment with your General Motors dealer.
  • The recall repairs will be performed for you at no charge.

WHY IS YOUR VEHICLE BEING RECALLED?

There is a risk, under certain conditions, that your ignition switch may move out of the "run" position, resulting in a partial loss of electrical power and turning off the engine. This risk increases if your key ring is carrying added weight (such as more keys or the key fob) or your vehicle experiences rough road conditions or other jarring or impact related events. If the ignition switch is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk or injury or fatality.

Until the recall repairs have been performed, it is very important that you remove all items from your key ring, leaving only the vehicle key. They key fob (if applicable), should also be removed from your key ring.

WHAT WILL WE DO?

Parts are not currently available, but when parts are available, your General Motors dealer will replace the ignition switch on your vehicle. This service will be performed for you at no charge. Because of scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual correction time of approximately 40 minutes.

We are working as quickly as possible to obtain parts, and expect to have parts beginning in April of this year. We will contact you as soon as parts are available so that you can schedule an appointment with your dealer to have your vehicle repaired.

WHAT SHOULD YOU DO?

When GM notifies you that parts are available, you should contact your General Motors dealer to arrange a service appointment. In the meantime, remove all item other than the vehicle key from your key ring.

DID YOU ALREADY PAY FOR THIS REPAIR?

When GM notifies you that parts are available, GM will also provide instructions for you to request reimbursement if you paid for your repairs for the recall condition previously.

DO YOU HAVE QUESTIONS?

If you have questions or concerns that your dealer is unable to resolve, please contact the Saturn Customer Assistance Center at 1-800-553-6000 (TTY 1-800-633-6000).

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for the recall is 14V-047.

Federal regulation requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.

Jim Moloney
General Director - Customer & Relationship Services


Source: col_dude190

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