Back Online After Record Traffic Crashes Server (Again)

For the second time this month, has been knocked offline due to the surge of Saturn owners and enthusiasts flocking to the Web to read more about GM's decision to shutdown the Saturn brand. This time damage was much more extensive. While the primary site database has been reconstructed, there is still some work that needs to be done. Additional hardware and software configuration modifications still need to be made. However, at this time, everything on the site should be back to the way it was when the site went down Saturday night. If you notice anything amiss, please let me know. I apologize for the extended inconvenience. Thanks for your patience.

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Saturn Ties Honda, Tops Toyota, Nissan, and Mazda in 2008 J.D. Power Customer Service Index

J.D. Power and Associates Logo

Overall customer satisfaction with dealer service improves considerably in 2008 – with more than two-thirds of the 37 ranked brands demonstrating gains – according to the J.D. Power and Associates 2008 Customer Service Index, or CSI, study released today. The study, now in its 28th year, measures satisfaction among vehicle owners who visit the dealer service department for maintenance or repair work during the first three years of ownership, which typically represent the majority of the vehicle warranty period.